Configurar a ação de campanha acionada pela API api-action

Aplicar regras de limitação (Email, Push, Celular)

Na lista suspensa Regras de negócio, selecione um conjunto de regras para aplicar regras de limitação à sua campanha. O uso de conjuntos de regras de canal permite definir o limite de frequência por tipo de comunicação para evitar sobrecarga de clientes com mensagens semelhantes. Saiba como trabalhar com conjuntos de regras

Rastrear envolvimento (Email, Celular).

Use a seção Rastreamento de ação para acompanhar como seus destinatários reagem às suas entregas de email ou de dispositivos móveis. Os resultados do rastreamento podem ser acessados no relatório da campanha após a execução da campanha. Saiba mais sobre os relatórios da campanha

Habilitar o modo de entrega rápida (Push).

O modo de entrega rápida é um complemento do Journey Optimizer que permite um envio muito rápido de mensagens por push em grandes volumes por meio das campanhas. A entrega rápida é usada quando um atraso na entrega das mensagens seria crítico para os negócios, quando você deseja enviar um alerta por push urgente a telefones celulares, como, por exemplo, notícias de última hora para usuários que instalaram o seu aplicativo de canal de notícias. Saiba como habilitar o modo de entrega rápida para notificações por push nesta página.

Para mais informações sobre desempenho ao usar o modo de entrega rápida, consulte a descrição do produto Adobe Journey Optimizer.

AI Knowledge Reference

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• TL;DR: This page explains how to choose the channel and the channel configuration of an API triggered campaign in the Actions tab, and how to set optimization, multilingual, capping, tracking, and Rapid delivery mode options.

Intents:

• Add an action to an API triggered campaign and choose its communication channel
• Select a channel configuration for the message
• Use the Message Optimization section for content experiments, targeting rules, or both
• Add multilingual content with the Languages section
• Apply capping rules, track engagement, or enable Rapid delivery mode, depending on the channel

Glossary:

• Channel configuration: Defined by a System Administrator; contains the technical parameters for sending the message, such as header parameters, subdomain, mobile apps (product-specific)
• Business rules: Drop-down list in which you select a rule set to apply capping rules to the campaign
• Capping rules: Frequency capping by communication type, applied through a rule set, to prevent overloading customers with similar messages
• Action tracking: Section used to track how recipients react to email or mobile deliveries; results are accessible from the campaign report once the campaign has been executed
• Rapid delivery mode: A Journey Optimizer add-on that allows very fast push message sending in large volumes through campaigns (product-specific)

Guardrails:

• Available channels vary based on your licensing model and add-ons.

Prerequisites and permissions:

• A channel configuration, defined by a System Administrator

Applicability:

• Capping rules (Business rules): Email, Push, Mobile
• Track engagement (Action tracking): Email, Mobile
• Rapid delivery mode: Push
• High Throughput API triggered campaigns: email channel only

Terminology:

• Canonical name: API triggered campaign action
• Do not confuse: “channel” (the communication channel selected with Add action) ≠ “channel configuration” (the technical parameters defined by a System Administrator)

FAQ:

• Q: How do I choose the channel of an API triggered campaign? — In the Actions tab, click Add action and select the communication channel.
• Q: Which channels can I use? — Available channels vary based on your licensing model and add-ons. High Throughput API triggered campaigns currently support the email channel only.
• Q: Who defines the channel configuration? — A System Administrator defines it.
• Q: Which channels support capping rules and engagement tracking? — Capping rules apply to Email, Push, and Mobile. Tracking applies to Email and Mobile.
• Q: Which channel supports Rapid delivery mode? — Push.

Examples:

• Rapid delivery mode is used when delay in message delivery is business-critical, for example an urgent push alert such as breaking news sent to users who have installed a news channel app.

Related pages:

• Supported channels: Channels in journeys & campaigns (channels/gs-channels.md)
• Setting up channel configurations: Learn how to set up channel configurations (configuration/channel-surfaces.md)
• Content experiments and targeting rules: Optimization in campaigns (content-management/gs-message-optimization.md)
• Multilingual content: Get started with multilingual content (content-management/multilingual-gs.md)
• Rule sets for capping: Learn how to work with rule sets (conflict-prioritization/rule-sets.md)
• Campaign reports: Learn more about campaign reports (reports/campaign-global-report-cja.md)
• Enabling Rapid delivery mode for push notifications: on this page (push/create-push.md#rapid-delivery)
• Next step, designing the content: Learn more (campaigns/api-triggered-campaign-content.md)