Use our tutorials and guides for support with Adobe Journey Optimizer. Find solutions to common queries and get to grips with the program’s basic functionality – from simple set-up to personalized experience delivery.
With Journey Optimizer documentation, you can understand more about the solutions offered by Journey Optimizer and how they can solve key issues and challenges within your customer journey.
Guides
Use Journey Optimizer to build and deliver connected, contextual, and personalized experiences to your customers
Discover Adobe Journey Optimizer key features and use cases
As a Marketer, Administrator or Data Engineer, learn and discover the power of Adobe Journey Optimizer with step-by-step guidance
Key steps to build your first journey with Adobe Journey Optimizer
Learn how Adobe Journey Optimizer can help you send your customers the right offer at the right time
Learn how to create, test and publish personalized messages in Journey Optimizer
Tutorials
Understand what Adobe Journey Optimizer is, which business challenges this application solves and what the key use cases are.
Understand the Adobe Journey Optimizer’s access control system and the eight custom product profiles. Learn how to manage product profiles and permissions and how to add and manage users.
Understand the basics of building a journey in the journey canvas.
Learn how to create emails from scratch. Understand how to use assets from the AEM Assets Essentials library, edit the responsive email design, and create emails from templates.
Get an overview over Journey Optimizer’s decision management capabilities.
Learn how to add profile-based personalization to a message and how to use segment membership as a pre-condition to a personalization block.
