Configure email templates
The configuration determines the logo that appears in the default header template, and any custom header and footer templates that you want to use for transactional email messages sent from your stores.
For a detailed list of the configuration settings, see Transactional Emails in the Content and Design Guide.
Step 1. Upload Your Logo
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On the Admin sidebar, go to Content > Design > Configuration.
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Find the store view that you want to configure and click Edit in the Action column.
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Under Other Settings, expand
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To upload your prepared Logo Image, click Upload and select the file from your system.
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For Logo Image Alt, enter alternate text to identify the image.
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Enter the Logo Width and Logo Height in pixels.
Enter each value as a number, without the
px
abbreviation. These values refer to the display dimensions of the logo in the header, and not to the actual size of the image.
Step 2. Choose the header and footer templates
If you have custom header and footer templates for your store, or for different stores, you can specify which templates are used for each, according to the scope of the configuration. Otherwise, the default templates are used. To learn more, see Customizing Email Templates.
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Choose the Header Template to be used for all transactional email messages.
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Choose the Footer Template to be used for all transactional email messages.
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When complete, click Save Config.
Email template list
The list of email templates is organized alphabetically by module.
Amazon_Payment
Template | Configuration path |
---|---|
Hard-declined Authorization | n/a |
Soft-declined Authorization | n/a |
Magento_Checkout
Template | Configuration path |
---|---|
Payment Failed | Page: Sales > Checkout Section: Payment Failed Emails Field: Payment Failed Template |
Magento_Company
Template | Configuration path |
---|---|
Assign Company Admin | Page: Customers > Company Configuration Section: Customer-Related Emails Field: Default ‘Assign Company Admin’ Email |
Assign Company to Customer | Page: Customers > Company Configuration Section: Customer-Related Emails Field: Default ‘Assign Company to Customer’ Email |
Company Admin Changed to Member | Page: Customers > Company Configuration Section: Customer-Related Emails Field: Default ‘Company Admin Changed To Member’ Email |
Company Admin Set Inactive | Page: Customers > Company Configuration Section: Customer-Related Emails Field: Default ‘Customer Status Inactive’ Email |
Company Invite | n/a |
Company Registration Request | Page: Customers > Company Configuration Section: Email Options - Company Registration Field: Default Company Registration Email |
Company Status Active1 | Page: Customers > Company Configuration Section: Company Status Change Field: Default 'Company Status Change To Active 1" Email |
Company Status Active2 | Page: Customers > Company Configuration Section: Company Status Change Field: Default 'Company Status Change To Active 2" Email |
Company Status Blocked | Page: Customers > Company Configuration Section: Company Status Change Field: Default 'Company Status Change To Blocked" Email |
Company Status Pending Approval | Page: Customers > Company Configuration Section: Company Status Change Field: Default 'Company Status Change To Pending Approval" Email |
Company Status Rejected | Page: Customers > Company Configuration Section: Company Status Change Field: Default 'Company Status Change To Rejected" Email |
Customer Status Active | Page: Customers > Company Configuration Section: Customer-Related Emails Field: Default ‘Customer Status Active’ Email |
Customer Status Inactive | Page: Customers > Company Configuration Section: Customer-Related Emails Field: Default ‘Company Admin Inactive’ Email |
Sales Representative Assigned to Company | Page: Customers > Company Configuration Section: Customer-Related Emails Field: Default ‘Sales Rep Assigned’ Email |
Magento_CompanyCredit
Template | Configuration path |
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Credit Limit Allocated | Page: Customers > Company Configuration Section: Company Credit Field: Allocated Email Template |
Credit Limit Updated | Page: Customers > Company Configuration Section: Company Credit Field: Updated Email Template |
Credit Reimbursed | Page: Customers > Company Configuration Section: Company Credit Field: Reimbursed Email Template |
Order Refunded to Company Credit | Page: Customers > Company Configuration Section: Company Credit Field: Refunded Email Template |
Order Reverted to Company Credit | Page: Customers > Company Configuration Section: Company Credit Field: Reverted Email Template |
Magento_Contact
Template | Configuration path |
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Contact Form | Page: General > Contacts Section: Email Options Field: Email Template |
Magento_Customer
Template | Configuration path |
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Change Email | Page: Customers > Customer Configuration Section: Account Information Options Field: Change Email Template |
Change Email and Password | Page: Customers > Customer Configuration Section: Account Information Options Field: Change Email and Password Template |
Forgot Password | Page: Customers > Customer Configuration Section: Password Options Field: Forgot Email Template |
New Account | Page: Customers > Customer Configuration Section: Create New Account Options Field: Default Welcome Email |
New Account (Magento/luma) | Page: Customers > Customer Configuration Section: Create New Account Options Field: Default Welcome Email |
New Account Confirmation Key | Page: Customers > Customer Configuration Section: Create New Account Options Field: Confirmation Link Email |
New Account Confirmed | Page: Customers > Customer Configuration Section: Create New Account Options Field: Welcome Email |
New Account Without Password | Page: Customers > Customer Configuration Section: Create New Account Options Field: Default Welcome Email Without Password |
Remind Password | Page: Customers > Customer Configuration Section: Password Options Field: Remind Email Template |
Reset Password | Page: Customers > Customer Configuration Section: Password Options Field: Reset Password Template |