Customers > Company Configuration
To access the store configuration settings, choose Stores > Settings > Configuration from the Admin sidebar.
TIP
With the installation and enablement of Adobe Commerce B2B, the buying experience can be personalized with company-specific features. Adobe Commerce B2B is an integrated solution that supports both B2B and B2C models. For more information about the B2B features, see the Adobe Commerce B2B User Guide.
NOTE
Access to these configuration options for B2B features are controlled by the role resources. These role resources must be set for the user role assigned to the Admin user.
For more information about configuring these settings, see Enable Basic B2B Features in the Adobe Commerce B2B User Guide.
General
Allow Company Registration from the Storefront
Website
Determines if visitors to your store have the choice to register for a company account or an individual account. Options:
Yes / NoEmail Options - Company Registration
Company Registration Email Recipient
Store View
The store contact that is notified when a company registration request is submitted from the storefront. Options:
General Contact / Sales Representative / Customer Support / Custom Email 1 / Custom Email 2Send Company Registration Email Copy To
Store View
The email address of each person who is to receive a copy of the registration notification. Separate multiple email addresses with a comma.
Send Email Copy Method
Store View
The email method that is used to send the copy of the registration email. Options:
Bcc / Separate EmailDefault Company Registration Email
Store View
The email template that is used by default for the company registration notification. Default template:
Company Registration RequestCustomer-Related Emails
Default ‘Sales Rep Assigned’ Email
Store View
The email template that is used by default when a sales representative is assigned to a company account. This email is sent to the sales representative and to the company administrator. Default template:
Sales Representative Assigned to CompanyDefault ‘Assign Company to Customer’ Email
Store View
The email template that is used by default when an individual customer account is assigned to a company account. This email is sent to the customer only. Default template:
Assign Company to CustomerDefault ‘Assign Company Admin’ Email
Store View
The email template that is used when a company administrator is assigned to a company. This email is sent to the sales representative and to the company administrator. Default template:
Assign Company AdminDefault ‘Company Admin Inactive’ Email
Store View
The email template that is used by default when the status of the person who serves as the company administrator is changed to “Inactive”. The system sends email notification of the change to the new and former company administrators. Default template:
Company Admin Set InactiveDefault ‘Company Admin Changed to Member’ Email
Store View
The email template that is used by default when the former company administrator becomes a company member. The email is sent to the company member only. Default template:
Company Admin Changed to MemberDefault ‘Customer Status Active’ Email
Store View
The email template that is used by default when the status of a customer becomes active. This email is sent to the customer only. Default template:
Customer Status ActiveDefault ‘Customer Status Inactive’ Email
Store View
The email template that is used by default when the status of a customer becomes inactive. This email is sent to the customer only. Default template:
Customer Status InactiveCompany Status Change
Company Status Change Email Recipient
Store View
The store contact that is notified whenever the status of a company changes. Options:
General Contact / Sales Representative / Customer Support / Custom Email 1 / Custom Email 2Send Company Status Change Email Copy To
Store View
The email address of each person who is to receive a copy of the company status change notification. Separate multiple email addresses with a comma.
Send Email Copy Method
Store View
The email method that is used to send the copy of the status change notification. Options:
Bcc / Separate EmailDefault "Company Status Change to Active 1’ Email
Store View
The email template that is used when the status of a company changes from Pending Approval to Active. Default template:
Company Status Active 1Default ‘Company Status Change to Active 2’ Email
Store View
The email template that is used by default when the status of a company changes from Rejected or Blocked to Active. Default template:
Company Status Active 2Default ‘Company Status Change to Rejected’ Email
Store View
The email template that is used by default when the status of a company changes to Rejected. Default template:
Company Status RejectedDefault ‘Company Status Change to Blocked’ Email
Store View
The email template that is used by default when the status of a company changes to Blocked. Default template:
Company Status BlockedDefault ‘Company Status Change to Pending Approval’ Email
Store View
The email template that is used by default when the status of a company changes to Pending Approval. Default template:
Company Status Pending ApprovalCompany Credit
Company Credit Change Email Sender
Store View
The store contact that is notified whenever there is a change to a company’s credit. Options:
General Contact / Sales Representative / Customer Support / Custom Email 1 / Custom Email 2Send Company Credit Change Email Copy To
Store View
The email address of each person who is to receive a copy of the company credit change notification. Separate multiple email addresses with a comma.
Send Email Copy Method
Store View
The email method that is used to send the copy of the credit change notification. Options:
Bcc / Separate EmailAllocated Email Template
Store View
The email template that is used by default when company credit is allocated. This email is sent to the company administrator. Default template:
Credit Limit AllocatedUpdated Email Template
Store View
The email template that is used by default when a company’s credit limit is updated. This email is sent to the company administrator. Default template:
Credit Limit UpdatedReimbursed Email Template
Store View
The email template that is used by default when a reimbursement is made to company’s credit. This email is sent to the company administrator. Default template:
Credit ReimbursedRefunded Email Template
Store View
The email template that is used by default when an amount from an order is refunded to company credit. This email is sent to the company administrator. Default template:
Order Refunded to Company CreditReverted Email Template
Store View
The email template that is used by default when an order is reverted to company credit. This email is sent to the company administrator. Default template:
Order Reverted to Company Creditrecommendation-more-help
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