Password Options

Password Options

FieldScopeDescription
Password Reset Protection TypeStore ViewDetermines the method used to reset a customer account password. Options:
By IP and Email - The password can be reset online after a response is received from a reset notification that is sent to the email address associated with the Admin account.
By IP - The password can be reset online.
By Email - The password can be reset by responding to an email notification that is sent to the email address associated with the Admin account.
None - The password can be reset only by the store administrator.
Max Number of Password Reset RequestsStore ViewLimits the number of password reset requests per hour. For unlimited requests, enter zero (0).
Min Time Between Password Reset RequestsStore ViewDetermines the number of minutes between password reset requests. For no delay between requests, enter zero (0).
Forgot Email TemplateStore ViewIdentifies the email template that is used when customers forget their passwords. Default template: Forgot Password
Remind Email TemplateStore ViewIdentifies the email template that is used when customers receive a password reminder, or hint. Default template: Remind Password
Reset Password TemplateStore ViewDetermines the email template that is used when customers reset their passwords.
Password Template Email SenderStore ViewDetermines the store contact that appears as the sender of password-related emails.
Recovery Link Expiration Period (hours)GlobalSpecifies the number of hours before a password recovery link expires.
Enable Autocomplete on login/forgot password formsWebsiteDetermines if autocomplete is enabled on login/forgot password forms. Options: Yes / No
Number of Required Character ClassesGlobalDetermines the number of different character classes (lowercase, uppercase, numeric, and special characters) that must be included in a password.
Maximum Login Failures to Lockout AccountGlobalDetermines the number failed login attempts until the customer account is locked. For unlimited attempts, enter zero (0).
Minimum Password LengthGlobalDetermines the minimum number of characters allowed in a password. The number must be greater than zero (0).
Lockout Time (minutes)GlobalDetermines the number of minutes a customer account is locked after too many failed attempts to log in.

Account Information Options

Account Information Options

FieldScopeDescription
Change Email TemplateStore ViewIdentifies the default email template that is used when a customer changes their email address.
Change Email and Password TemplateStore ViewIdentifies the default email template that is used when a customer changes their email address and password.

Name and Address Options

Magento Open Source options

Magento Open Source feature Alternative method is required for Magento Open Source (Learn more)

Name and Address Options - Open Source

FieldScopeDescription
Number of Lines in a Street AddressWebsiteDetermines the number of lines in the street address. The street address consists of from 1 to 4 lines. If the field is blank, the default street address of three (3) lines is used.
Show PrefixWebsiteDetermines if the customer name includes a prefix at the beginning, such as Mr. and Ms. Options: No / Optional / Required
Prefix Dropdown OptionsWebsiteDefines the list of prefix options. Separate values with a semicolon. Place a semicolon before the first value to display an empty value at the top of the list.
Show Middle Name (initial)WebsiteDetermines if the middle initial is included as part of the customer name. If used, the middle initial is an optional field. Options: Yes / No
Show SuffixWebsiteDetermines if the customer name includes a suffix at the end, such as Jr., Sr., and III. Options: No / Optional / Required
Suffix Dropdown OptionsWebsiteDefines the list of suffix options. Separate values with a semicolon. Place a semicolon before the first value to display an empty value at the top of the list.
Show Date of BirthWebsiteDetermines if the customer date of birth is included in the name and address form. Options: No / Optional / Required

Important: In keeping with current security and privacy best practices, be aware of any potential legal and security risks associated with the storage of customers’ full date of birth (month, day, year) with other personal identifiers. It is recommended that you limit the storage of customers’ full birth dates and suggest using customer year of birth as an alternative.
Show Tax/VAT NumberWebsiteDetermines if the Tax or VAT number is included in the name and address form. Options: No / Optional / Required
Show GenderWebsiteDetermines if gender is included in the name and address form. Options: No / Optional / Required
Show TelephoneWebsiteDetermines if the customer’s telephone number is included in the name and address form. Options: No / Optional / Required
Show CompanyWebsiteDetermines if the customer’s company is included in the name and address form. Options: No / Optional / Required
Show FaxWebsiteDetermines if the customer’s fax number is included in the name and address form. Options: No / Optional / Required

Adobe Commerce options

Adobe Commerce feature Exclusive feature only in Adobe Commerce (Learn more)

Name and Address Options - Commerce

FieldScopeDescription
Prefix Dropdown OptionsWebsiteDefines the list of prefix options. Separate values with a semicolon. Place a semicolon before the first value to display an empty value at the top of the list.
Suffix Dropdown OptionsWebsiteDefines the list of suffix options. Separate values with a semicolon. Place a semicolon before the first value to display an empty value at the top of the list.
Show TelephoneWebsiteDetermines if the customer’s telephone number is included in the name and address form. Options: No / Optional / Required
Show CompanyWebsiteDetermines if the customer’s company is included in the name and address form. Options: No / Optional / Required
Show FaxWebsiteDetermines if the customer’s fax number is included in the name and address form. Options: No / Optional / Required

Store Credit Options

Adobe Commerce feature Exclusive feature only in Adobe Commerce (Learn more)

Store Credit Options

FieldScopeDescription
Enable Store Credit FunctionalityGlobalDetermines if Store Credit is enabled. Disabling it removes Store Credit from customer accounts and from the Admin Manage Customers page. Options: Yes / No.
Show Store Credit History to CustomersWebsiteDetermines if the balance history is visible in customer accounts. Options: Yes / No.
Refund Store Credit AutomaticallyGlobalDetermines if store refund is issued automatically. Options: Yes / No
Store Credit Update Email SenderStore ViewDetermines the store identity that appears as the sender of credit update notifications sent to customers.
Store Credit Update Email TemplateStore ViewDetermines the email template used for credit updates.

Login Options

Login Options

FieldScopeDescription
Redirect Customer to Account Dashboard after Logging inWebsiteDetermines what happens after customers log in to their accounts. To redirect customers to their account dashboard, select Yes. Options:
Yes - The account dashboard appears when customers log in to their accounts.
No - Customers can continue shopping after logging in to their accounts.

Address Templates

Address Templates

TemplateScopeDescription
TextStore ViewThe template is used for all addresses that are printed.
Text One LineStore ViewThis template defines the order of address entities in the customer’s shopping cart address book list. Progress during checkout.
HTMLStore ViewThis template defines the order of address fields located under the Customer Addresses area in the Admin panel (Customers > Manage Customers). This also affects those on the Add New Address page when a customer creates a billing or shipping address on their account page.
PDFStore ViewThe template defines the display of billing and shipping addresses in the printed invoices, shipments, and credit memos.

Customer Segments

Adobe Commerce feature Exclusive feature only in Adobe Commerce (Learn more)

Customer Segments

TemplateScopeDescription
Enable Customer Segment FunctionalityGlobalDetermines if customer segments can be used to create targeted promotions. Options: Yes / No
Real-time Check if Customer is Matched by SegmentGlobalDetermines if customer segments are validated in real time. Options:
Yes - Customer segments are validated in real time (default value).
No - Customer segments are validated by a single combined condition SQL query. This improves performance of segments validation if there are many customers segments in the system. However, the validation does not work with a split database or when there are no registered customers.

CAPTCHA

CAPTCHA

FieldScopeDescription
Enable CAPTCHA on StorefrontWebsiteEnables CAPTCHA in the stores associated with the Commerce website. Options: Yes / No
FontWebsiteDetermines the font that is used to display the CAPTCHA. To add your own font, put the font file in the same directory as your Commerce installation and add the declaration to the config.xml file at app/code/Magento/Captcha/etc.
FormsWebsiteDetermines the forms where CAPTCHA is used. Options:
Applying Coupon Code
Checkout/Placing Order
Create user
Login
Forgot password
Contact Us
Change password
Share Wishlist Form
Send to Friend Form
Payflow Pro (see security patch)
Add Gift Card Code Adobe Commerce
Create company Adobe Commerce

Note: The Create User, Forgot Password, and Payflow Pro forms are always enabled when selected.
Displaying ModeWebsiteDetermines when the CAPTCHA appears. Options:
Always - CAPTCHA is always required to log in.
After number of attempts to login - This option applies only to the Admin Sign In form. When selected, the Number of Unsuccessful Attempts to Login field appears. Enter the number of login attempts that you want to allow. A value of 0 (zero) is similar to setting Displaying Mode to Always.
Note: To track the number of unsuccessful login attempts, each attempt to log in under one email address and from one IP-address is counted. The maximum number of login attempts allowed from the same IP-address is 1,000. This limitation applies only when CAPTCHA is enabled.
Number of Unsuccessful Attempts to LoginWebsiteSpecifies the number of times a customer can try to log in before the account is locked.
CAPTCHA Timeout (minutes)WebsiteDetermines the lifetime of the current CAPTCHA. When the CAPTCHA expires, the user must reload the page.
Number of SymbolsWebsiteDetermines the number of symbols that appear in the CAPTCHA, with a maximum of 8. You can also specify a range, for example, 5-8.
Symbols Used in CAPTCHAWebsiteDetermines the letters (a-z and A-Z) and numbers (0-9) that appear in the CAPTCHA. Symbols that are hard to distinguish from other symbols, such as i, l, or 1, are not included in the default set of CAPTCHA symbols.
Case SensitiveWebsiteDetermines if CAPTCHA characters are case-sensitive. Options: Yes / No
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