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Dynamic Chat tutorials

Last update: Thu Jul 11 2024 00:00:00 GMT+0000 (Coordinated Universal Time)
  • Topics:
  • Dynamic Chat

CREATED FOR:

  • Beginner
  • User

Welcome to the Dynamic Chat tutorials site. Use these tutorials along with the documentation to improve your understanding of how to use Dynamic Chat to create personalized conversations. The following topics can help you get started:

  • Overview

    • A quick product tour [2023]
      Get an overview of all new features that are launched 2023.
    • A quick product tour [2022]
      Get an overview of the complete product and learn how you can leverage Dynamic Chat.
    • Go live in 15 minutes
      A step by step guide to help you go live with your first dialogue using Dynamic Chat in just 15 minutes!
  • Setup

    • Setup and install your chatbot
      Learn steps to set up your Dynamic Chat subscription.
    • Activate your Marketo Integration with Dynamic Chat
      Target your web visitors with conversations and personalize them with lead information from Marketo.
    • Add and manage users of Dynamic Chat
      Learn how to add or manage users in Dynamic Chat .
    • Agent management
      Learn how to manage agents.
  • Automated chat

    • Create and manage personalized Dialogues
      Learn how to create dialogue to quickly engage your web visitor with Dynamic Chat.
    • Embed PDF in Conversations
      Share PDF documents within personalized conversations you design in Dynamic Chat.
    • Search in Stream Designer
      A quick search can help you get to any card in your stream designer in one-click.
    • Capturing inferred attributes
      We can identify and populate inferred attributes against every lead captured through Dynamic Chat by leveraging the Munchkin ID.
    • Dialogue preview
      Previewing your dialogue before you publish is super easy with Dialogue preview feature.
    • Globalization of static content
      You can personalize static/system content to language of your choice.
    • Conversational Forms
      Learn how to engage your website visitors immediately after they fill out a form.
    • Conversations SDK
      Learn how to implement Conversations SDK to convert any CTA click to an engaging conversation.
    • Reusable Flows
      Simplify designing and managing your conversations with the new Conversational Flow card. Create a conversational stream once and repurpose it into multiple Dialogues.
    • Conversational Landing Pages
      With just a few clicks, install Dynamic Chat Conversational Flows into any landing page (Marketo Landing Pages or Custom) and convert any link or button to trigger a conversational engagement.
  • Live chat and meeting booking

    • Connect visitors to live agents
      Connect your qualified leads to engage with your sale agents instantly.
    • Enable your leads to book meetings with your sales
      Accelerate the connect with sales for those target accounts with Meeting booking functionalities.
  • Generative AI Chat

    • Drive GenAI-powered conversations
      Learn how to use Dynamic Chat GenAI features.
  • Analytics

    • Engagement report
      See the trends of how your web visitors engaging with your dialogue.
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