Introduction to Edge Delivery Services in Cloud Manager edge-delivery-services
Edge Delivery Services is a composable set of services that allows for a high degree of flexibility in how you author content on your website. This ability lets you do the following:
- Create fast sites with a perfect Lighthouse Score.
- Continuously monitor performance through RUM (Real Use Monitoring).
- Increase authoring efficiency by decoupling content sources.
You can use both AEM content management and WYSIWYG authoring using the Universal Editor and document-based authoring.
Cloud Manager in AEM as a Cloud Service lets you enable Edge Delivery Service for your project.
About Edge Delivery Services in Cloud Manager edge-in-cloud-manager
If you have licensed Edge Delivery Services as part of Adobe Experience Manager Sites, you can onboard your site with Edge Delivery Services directly in Cloud Manager and go live using a guided, self-service experience.
Additionally, you can access a unified experience for managing all your AEM properties while ensuring consistency across key workflows. These workflows include domain name management, SSL certificate management, and CDN mappings.
Benefits of using the Adobe recommended path for Edge Delivery Services recommended-path-eds
Maximize your benefits from Adobe by accessing and consuming your Edge Delivery Services license through Cloud Manager. Doing so lets you take advantage of several key benefits.
- Consume your license on your chosen program, or update other programs, or both.
- Take advantage of API-first benefits for performing CRUD (Create, Read, Update, Delete) operations.
- Access SLA reporting (coming soon)
- Gain access to Adobe support for your registered production programs.
In addition, using Cloud Manager lets you use Adobe managed CDN for your Edge Delivery site and take advantage of key benefits such as self-service CDN management, including the configuration and addition of DV certificates. Additionally, after a DV certificate is created, Adobe renews it automatically every three months, unless it is deleted. If you do not have an Edge Delivery Services license with Adobe and decide to bypass these benefits, you can only use your own self-managed CDN. This setup must be on the aem.live platform.
About adding Edge Delivery Services to a production program or sandbox program
An Edge Delivery Services can be added in a number of different ways depending on how you began your project.
In the wizard, under the Solutions & Add-ons tab, select Edge Delivery Services.
In the Edit Program dialog box, under the Solutions & Add-ons tab, select Edge Delivery Services.
When you create a sandbox program, Edge Delivery Services is added to the program by default; you do not need to select it.
Existing sandbox programs prior to the general availability of Edge Delivery, inherit Edge Delivery Services automatically.
- To add or edit programs, you must be a member of the Business Owner role or be given permission to do so.
- Your organization must have an unused Edge Delivery Services license before it can be applied to a Production program.
- Once the Edge Delivery Services license is applied to or removed from a program, the change takes effect immediately without the need to run a pipeline.
About the Edge Delivery to-do list in Cloud Manager ed-todo-list
The Edge Delivery to-do list in Cloud Manager is an onboarding task checklist meant to guide you through onboarding, managing your Edge Delivery site all the way to Go-Live.
Log a support ticket eds-support-ticket
If a product issue needs additional investigation and troubleshooting and must meet response SLTs, you can submit a support ticket.
To log a support ticket, you must first register your Edge Delivery site in Cloud Manager. Registering your website with Cloud Manager is recommended to all AEM as a Cloud Service users and brings a number of benefits. See the Cloud Manager documentation for details if you have not already registered your site.
Once your website is registered with Cloud Manager, follow this process using the Admin Console to submit a support ticket:
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Follow the standard support process and create a ticket.
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Add Edge Delivery in the title of the ticket.
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In the description, provide the following details in addition to the problem description:
- URL of the live website. For example:
www.mydomain.com. - URL of the origin website (
.hlxURL).
- URL of the live website. For example: