Additional production program options

Depending on what entitlements are available to your organization, you may have the following additional options available to you when you create a production program.

Security

If you have the necessary entitlements, the Security tab is shown as the first tab in the Set up for production dialog box.

Security options

The Security tab provides the options to activate HIPAA, or WAF-DDOS Protection, or both, for your production program.

Adobe HIPAA Compliant and WAF-DDOS (Web Application Firewall - Distributed Denial of Service) facilitates cloud-based security as part of a multi-layered approach for protecting against vulnerabilities.

  • HIPAA - This option enables Adobe’s HIPPA-ready solution implementation.

    • Learn more about Adobe’s HIPAA ready solution implementation.
    • HIPAA cannot be enabled or disabled after program creation.
  • WAF-DDOS Protection - This option enables the Web Application Firewall by way of rules to protect your application.

SLA

If you have the necessary entitlements, the SLA tab is shown as the second or third tab in the Set up for production dialog box.

SLA options

Sites and Forms offer a standard 99.9% service level agreement (SLA). The 99.99% Service Level Agreement option guarantees a 99.99% minimum uptime for your production environments, whether for Sites, Forms, Edge Delivery Services, or all three.

99.99% SLA offers benefits including higher availability and lower latency.

For Sites and Forms programs, the 99.99% SLA requires an additional publish region to be applied to the production environment in the program. When the requirements for enabling 99.99% SLA are met, you must run a full stack pipeline to activate it.

For Edge Delivery Services, there is no requirement other than configuring the 99.99% SLA license on the program.

Requirements for 99.99% SLA

In addition to the required entitlements, using the 99.99% SLA for Sites or Forms programs comes with the following additional requirements:

  • The organization must have 99.99% SLA and additional publish region entitlements available when applying 99.99% SLA to the program.
  • Cloud Manager verifies that an unused additional publish region entitlement is available before applying 99.99% SLA to the program.
  • When editing a program, if it already contains a production environment with at least one additional publish region, then Cloud Manager checks only for the availability of a 99.99% SLA entitlement.
  • For activation of 99.99% SLA and reporting, the production/stage environment must have been created and at least one additional publish region must have been applied on the production/stage environment.
  • Your 99.99% SLA program must always include at least one additional publish region. Users are not allowed to delete the last remaining additional publish region from the program.
  • Your 99.99% SLA is supported for production programs that have the Sites or Forms solution enabled.
  • Run a full stack pipeline to activate or — when editing a program — deactivate the 99.99% SLA.