Adobe CX Enterprise MCP servers give any compatible AI client direct, governed access to Adobe data and workflows. Connect once and you can query campaign performance, activate audiences, review journeys, manage content, and more, all in plain language, without leaving your AI environment. Because MCP servers sit between your AI client and Adobe’s underlying systems, you get natural-language flexibility while your organization’s access controls and data governance stay in effect.
Adobe MCP servers follow the open Model Context Protocol standard. Any MCP-compatible AI client connects to any Adobe MCP server.
Select an application to view the endpoint and capabilities.
CX Enterprise MCP
One endpoint. Multiple CX Enterprise applications.
Connect once and your AI client gets access to CX Enterprise applications based on your organization’s licenses. To enable your organization, email adobecxmcp@adobe.com to request access.
Access to each CX Enterprise application is based on your organization’s entitlements and your user’s permissions in Adobe Admin Console. To enable CX Enterprise MCP for your organization, email adobecxmcp@adobe.com.
Experience Manager
Adobe Experience Manager has multiple MCP servers for different workflows.
Manage work, projects, planning records, insights, and content approvals
note
NOTE
Access depends on your Adobe Workfront licenses and your user’s permissions.
Connect to your AI client
Most Adobe MCP servers use OAuth with Adobe Identity Management Service (IMS). Select the correct IMS organization when prompted. Choosing the wrong one is the most common source of authentication errors.
The steps below use the CX Enterprise MCP endpoint as an example. The same process applies to any Adobe MCP server: swap in the endpoint URL for the server you want to connect.
Claude.ai
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Go to the Adobe AI Registry and search for your Adobe application. If a Claude connector is listed (for example, the Adobe Experience Manager connector), follow its setup instructions instead of the steps below.
Connect using a custom connector
Claude.ai supports remote MCP servers through Custom Connectors in account settings.
Go to Settings > Integrations.
Click Add custom connector.
Enter the server endpoint as the URL (for example, https://cx-enterprise.adobe.io/mcp for the CX Enterprise MCP) and a display name of your choice.
Click Connect and sign in with your Adobe ID. Select the correct IMS organization.
Run claude mcp add to register an Adobe MCP server. Replace the server name and URL with the values for the server you want to connect. This example uses the CX Enterprise MCP:
code language-bash
claude mcp add --transport http adobe-cx-enterprise https://cx-enterprise.adobe.io/mcp
Edit your settings file
Add the server to ~/.claude.json (global) or .mcp.json in your project root (project-level). Replace the key and URL with the values for the server you want to connect:
Adobe MCP servers use OAuth. Claude Code prompts you to authenticate with your Adobe ID the first time you call a tool. Select the correct IMS organization when prompted.
Add an Adobe MCP server to your Cursor mcp.json configuration file, then connect through Settings > MCP. Replace the key and URL with the values for the server you want to connect. This example uses the CX Enterprise MCP:
Global (all projects):~/.cursor/mcp.json
Project-level:.cursor/mcp.json in your project root
Once added, MCP servers appear under Installed MCP Servers in Cursor Settings. Select Connect next to any server that shows Needs authentication and sign in with your Adobe ID. Select the IMS organization that has access to the application.
Go to the Adobe AI Registry and search for your Adobe application. If a ChatGPT connector is listed, follow its setup instructions instead of the steps below.
Connect using a remote MCP server
ChatGPT supports remote MCP servers through Developer Mode, available on Pro, Plus, Business, Enterprise, and Education plans.
Enable Developer Mode in ChatGPT Settings.
Go to Settings > Integrations.
Click Add custom connector and choose Remote MCP server.
Enter the server endpoint as the URL (for example, https://cx-enterprise.adobe.io/mcp for the CX Enterprise MCP) and a display name of your choice.
Set authentication to OAuth.
Click Connect and sign in with your Adobe ID. Select the correct IMS organization.
Microsoft Copilot Studio connects to remote MCP servers using the MCP Onboarding Wizard, which creates a Power Platform custom connector automatically.
Open your agent in Copilot Studio.
Go to the Tools page.
Select Add a tool > New tool > Model Context Protocol.
In the MCP Onboarding Wizard, enter the server details. For example, for the CX Enterprise MCP:
Server name:Adobe CX Enterprise
Server URL:https://cx-enterprise.adobe.io/mcp
Set authentication to OAuth 2.0 and configure with your Adobe IMS authorization and token URLs.
Select Create, then Add to agent.
note
NOTE
MCP server connections in Copilot Studio go through Power Platform. Your organization’s data loss prevention (DLP) policies apply.
See Adobe CX Enterprise MCP servers put to work on real business problems. Each walkthrough starts from a genuine operational challenge and shows how an AI client resolves it in plain language, without switching tools or writing code.
MCP connections involve authentication, organization selection, and application-level permissions. If something is not working as expected, these steps cover the most common causes.
Switching Adobe organizations
If your Adobe user belongs to multiple IMS organizations and you are seeing tools or data for the wrong one, disconnect the MCP server, sign out of your Adobe session in the browser, then reconnect. You will be prompted to choose an organization during sign-in.
An Adobe CX Enterprise MCP server can only be authenticated to one IMS organization at a time, even if your user account has access to more than one.
Specifying a sandbox, report suite, environment, or other session resource
Some Adobe CX Enterprise MCP servers require you to specify a resource before they can return results. Depending on the application, this may be a sandbox, a program, an environment, a report suite, or a data view.
If you are not sure which resources you have access to, ask the AI client. For example: “List the available sandboxes” or “What report suites do I have access to?” Adobe CX Enterprise MCP servers can often return a full list of resources available to your user.
Once a session resource is set, you can switch it at any time by telling the AI client which one to use.
Permissions and access errors
AI clients act on behalf of your Adobe user account using OAuth. The same permissions and access controls that apply when you sign in to an Adobe application apply when you use an MCP server.
If an action fails or returns no results, check that your user has the required permissions in Adobe Admin Console and in the relevant CX Enterprise application. Contact your Adobe system administrator if you need access adjusted.
Re-authenticating after a lost session
Adobe CX Enterprise MCP servers use OAuth to authenticate your Adobe user account. If the authentication state is lost, no further tool calls will succeed until you re-authenticate.
To re-authenticate: open your AI client’s MCP server configuration, select the Adobe CX Enterprise MCP server entry, and reconnect. You will be prompted to sign in with your Adobe ID again.