Utilizzare le campagne con azioni gs-action-campaigns

In questa pagina: Scopri le campagne di azione e segui i passaggi chiave per crearne una in modo da poter inviare semplici comunicazioni batch pianificate, come offerte promozionali, annunci o aggiornamenti dei criteri.

Informazioni sulle campagne d’azione about

Le campagne di azione (o campagne pianificate) consentono comunicazioni batch semplici ad hoc per casi d’uso di marketing come offerte promozionali, campagne di coinvolgimento, annunci, avvisi legali o aggiornamenti dei criteri.

Per visualizzare le pianificazioni delle campagne d’azione, usa il menu unificato Calendario. Scopri come utilizzare il Calendario.

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NOTE
Per ulteriori informazioni sui canali supportati, consulta la tabella in questa sezione: Canali nei percorsi e nelle campagne.
I canali disponibili variano in base al modello di licenza e ai componenti aggiuntivi.

Passaggi chiave per la creazione di campagne d’azione steps

Prima di iniziare con le campagne, controlla i seguenti prerequisiti elencati in questa sezione. Una volta soddisfatti questi prerequisiti, puoi iniziare a creare la campagna:

Ulteriori informazioni sul flusso di lavoro completo per la creazione di campagne con guide specifiche per tipo →

Video dimostrativi video

Scopri come creare una campagna di azione.

AI Knowledge Reference

This section contains structured knowledge intended to support interpretation, retrieval, and question answering related to this topic.

For complete understanding, this information should be combined with the documentation on this page. Neither source is intended to stand alone; the page describes the feature, while this section provides additional context that helps disambiguate terminology, intent, applicability, and constraints.

  • TL;DR: This page introduces Action campaigns (also called Scheduled campaigns) for simple ad-hoc batch communications and lists, in order, the six key steps to create one.

Intents:

  • Understand what an Action campaign is and which use cases it covers
  • Know the order of the steps to create an Action campaign
  • Find the page for each creation step
  • Find where to check the prerequisites before creating a campaign
  • Know that sending using waves is an optional part of the scheduling step

Glossary:

  • Action campaign (also called Scheduled campaign): Campaigns for simple ad-hoc batch communications for marketing use cases like promotional offers, engagement campaigns, announcements, legal notices, or policy updates (product-specific)
  • Send using waves: Optional way to deliver the message in batches over time, offered in the scheduling step

Guardrails:

  • Available channels vary based on your licensing model and add-ons.

Prerequisites and permissions:

  • The prerequisites must be met before you start creating a campaign. They are listed in the Prerequisites section of the Get started with campaigns page.

Terminology:

  • Canonical name: Action campaign — variants: Scheduled campaign

FAQ:

  • Q: What are Action campaigns used for? — Action campaigns (or Scheduled campaigns) allow for simple ad-hoc batch communications for marketing use cases like promotional offers, engagement campaigns, announcements, legal notices, or policy updates.
  • Q: What are the steps to create an Action campaign? — In order: define the Action campaign properties, configure the campaign action, edit the Action campaign content, define the Action campaign audience, schedule the Action campaign, then review and activate the Action campaign.
  • Q: Can I deliver the message in batches? — Yes. When you schedule the Action campaign, you can optionally send using waves to deliver the message in batches over time.
  • Q: Which channels are supported? — See the table in the “Channels in journeys & campaigns” section. Available channels vary based on your licensing model and add-ons.
  • Q: Where do I check the prerequisites? — In the Prerequisites section of the Get started with campaigns page.

Related pages:

  • Prerequisites before creating a campaign: Get started with campaigns (campaigns/get-started-with-campaigns.md#prerequisites)
  • Supported channels: Channels in journeys & campaigns (channels/gs-channels.md#channels)
  • Step 1, campaign properties: Define the Action campaign properties (campaigns/campaign-properties.md)
  • Step 2, action: Configure the campaign action (campaigns/campaign-action.md)
  • Step 3, content: Edit the Action campaign content (campaigns/campaign-content.md)
  • Step 4, audience: Define the Action campaign audience (campaigns/campaign-audience.md)
  • Step 5, schedule: Schedule the Action campaign (campaigns/campaign-schedule.md)
  • Delivering in batches over time: send using waves (delivery/send-using-waves.md)
  • Step 6, review and activation: Review & activate the Action campaign (campaigns/review-activate-campaign.md)
  • Complete campaign creation workflow with type-specific guides: Get started with campaigns (campaigns/get-started-with-campaigns.md#workflow)

Personas:

  • marketer: Can create Action campaigns for ad-hoc batch communications such as promotional offers, engagement campaigns, announcements, legal notices, or policy updates. Can follow six steps in order: define the campaign properties, configure the campaign action, edit the content, define the audience, schedule the campaign, then review and activate it. Can optionally send using waves during scheduling to deliver the message in batches over time. The page states that available channels vary based on licensing model and add-ons. Where: “Key steps for Action campaigns creation”.

Onboarding:

  • Level: Beginner
  • First minimal step: Define the Action campaign properties.
  • Success check: The campaign reaches the final listed step, review and activate the Action campaign.
  • Previous: Before creating a campaign, check the prerequisites: Get started with campaigns (campaigns/get-started-with-campaigns.md)
  • Next: After defining the campaign properties, configure the campaign action: Configure the campaign action (campaigns/campaign-action.md)
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