Set up reporting for Edge implementations

In Customer Journey Analytics, create a data view as described in Create or edit a data view.

1. In the Connection field, select the connection that you previously created. New connections can take up to 15 minutes to appear.

2. On the Components tab, in the Schema fields section, search for each component in the table below and drag it into the appropriate Dimensions or Metrics panel. If multiple fields of the same name exist, use the XDM path to confirm the correct field. Apply the context label shown in the Context labels drop-down in the component settings.

   table 0-row-4 1-row-4 2-row-4 3-row-4 4-row-4 5-row-4 6-row-4 7-row-4 8-row-4 9-row-4 10-row-4 11-row-4 12-row-4 13-row-4
   Component	Type	XDM path	Context label
   Content	Dimension	mediaReporting.sessionDetails.name	Media: Content ID
   Content name	Dimension	mediaReporting.sessionDetails.friendlyName	Media: Video Name
   Content length	Dimension	mediaReporting.sessionDetails.length	Media: Video Length
   Show	Dimension	mediaReporting.sessionDetails.show	Media: Show
   Season	Dimension	mediaReporting.sessionDetails.season	Media: Season
   Episode	Dimension	mediaReporting.sessionDetails.episode	Media: Episode
   Event type	Dimension	eventType	Media: Event Type
   Content time spent	Metric	mediaReporting.sessionDetails.timePlayed	Media: Content Time Spent
   Media time spent	Metric	mediaReporting.sessionDetails.totalTimePlayed	Media: Media Time Spent
   Total pause duration	Metric	mediaReporting.sessionDetails.pauseTime	Media: Total Pause Duration
   Time to start	Metric	mediaReporting.qoeDataDetails.timeToStart	Media: Time to Start
   Total buffer duration	Metric	mediaReporting.qoeDataDetails.bufferTime	Media: Total Buffer Duration
   Media session server timeout	Metric	mediaReporting.sessionDetails.secondsSinceLastCall	Media: Seconds Since Last Call

   note important
   IMPORTANT
   The context labels in this table are required for the streaming media panels to function. Customer Journey Analytics uses them to automatically compute the Concurrent viewers and Playback time spent derived metrics (used by the Media concurrent viewers and Media playback time spent panels), and to populate the reporting options in the Media average minute audience panel.

   You can add any other dimensions or metrics to your data view at this point. Each page lists the XDM path for that component.

Select Save and continue → Save and finish to save your changes.

In Customer Journey Analytics, in the Workspace tab, in the Projects area, select Create project.

Select Blank project → Create.

In the new project, select the data view that you previously created.

When creating panels in your project, you can use any components that you added to your data view.

Select the Panels icon in the left rail, then drag in the Media average minute audience, Media concurrent viewers, and Media playback time spent panels.

(Conditional) If you added custom metadata to your schema, set the persistence for the custom fields, as described in Persistence component settings in the Customer Journey Analytics guide.

Share the project as described in Share projects.