Key metric summary visualization
The Key metric summary visualization lets you see how an important metrics is trending within a single timeframe. It also lets you compare metric performance across two timeframes.
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October 5, 2022
October 19, 2022
Case-insensitive multi-value variables
For case-insensitive multi-value variables, the values stored in mvvar1
- mvvar3
will no longer be automatically lowercased. Instead, data passed through the Analytics source connector to Adobe Experience Platform and Customer Journey Analytics will reflect the original case that was passed in from the page. Source Connector and Customer Journey Analytics columns _experience.analytics.customDimensions.lists.list1.list[]
- _experience.analytics.customDimensions.lists.list3.list[]
are impacted by this change.
N/A
October 24, 2022
Customer Journey Analytics Audit Log
Customer Journey Analytics lets you audit user activity for various services and capabilities in the form of “audit logs”. These logs form an audit trail that can help with troubleshooting issues, and help your business effectively comply with corporate data stewardship policies and regulatory requirements, such as the Health Insurance Portability and Accountability Act (HIPAA). These logs were previously only available via the Audit Logs API.
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N/A
October 26, 2022
HIPAA readiness
Adobe now supports receiving, using, maintaining, or transmitting Protected Health Information in Customer Journey Analytics and other Experience Platform-based applications for Healthcare Shield customer only. Healthcare Shield is for healthcare customers that are either a Covered Entity or Business Associate in the US only.
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N/A
November 7, 2022
Password protection for scheduled projects
This feature is part of HIPAA readiness and applies only to Healthcare Shield customers.
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N/A/
November 7, 2022.
Folders in Workspace Projects
Folders in Workspace Projects helps users organize and categorize their projects using folders for better retrieval and access. A shared Company Folder allows Admins to easily create and share content with all Workspace users
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October 19, 2022
Experimentation Panel
This new Workspace panel allows Customer Journey Analytics users to evaluate the lift and confidence of any A/B experiment from any source - online, offline, from Adobe solutions, Adobe Journey Optimizer, and even BYO data.
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October 5, 2022
Key metric summary visualization
The Key metric summary visualization lets you see how an important metrics is trending within a single timeframe. It also lets you compare metric performance across two timeframes. Learn more
Phased rollout starting October 5, 2022
Date field support in Customer Journey Analytics
Allows Customer Journey Analytics to report on date and date-time fields.
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October 5, 2022
Mobile app: Custom detail views
Custom detail views allow you to be even more targeted about what information you share with your audience, by letting them focus on what’s most important. You can alter the layout of the detail view associated with each scorecard tile and you can add text to better explain what the end user may see in the data.
Learn more
October 5, 2022
Case-insensitive multi-value variables
For case-insensitive multi-value variables, the values stored in mvvar1
- mvvar3
will no longer be automatically lowercased. Instead, data passed through the Analytics source connector to Adobe Experience Platform and Customer Journey Analytics will reflect the original case that was passed in from the page.
October 24, 2022
Notice
Notice added or Updated
Description
Default landing page
September 29, 2023
The
new landing page that was introduced earlier this year will become the default experience for all users in
January 2023. The current page will be deprecated and everyone will be required to use the new experience.
Improved IP-to-geolocation mapping
September 29, 2022
Adobe’s vendor for IP lookups, Digital Element, is upgrading to a new improved dataset (NetAcuity Pulse) for IP-to-geolocation mapping. Adobe Analytics has postponed the adoption of this new dataset to January of 2023. The new database will be more accurate than previous versions. Some IP-to-geo mappings will change/improve when the new database is adopted.
Customer Journey Analytics data provided through the Analytics source connector will also automatically take advantage of the new mappings.
Anomaly detection auto-run conditions
September 29, 2022
Today, Anomaly detection auto-runs on all columns of time-series freeform tables. To ensure data is available for analysis and projects load faster, Adobe will change how Anomaly detection auto-runs. Starting October 26, 2022, Anomaly detection will auto-run only on the first metric column in a table. You can configure column settings to run Anomaly detection on other columns, if needed.
Cross-region support for Analytics source connector
You can now ingest report suites from any region (United States, United Kingdom, or Singapore). However, these report suites have to be mapped to the same organization as the Experience Platform Sandbox instance in which the source connection is being created.
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August 24, 2022
First Session Reporting
Discover if a particular session was a user’s first-ever session.
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August 24, 2022
Return Session Reporting
Discover if a particular session was a user’s return session.
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September 14, 2022
Experimentation Panel for Customer Journey Analytics
This new Workspace panel allows Customer Journey Analytics users to evaluate the lift and confidence of any A/B experiment from any source - online, offline, from Adobe solutions, Adobe Journey Optimizer, and even BYO (bring-your-own) data.
Learn more
Combo Charts visualization in Workspace
Combo charts let you compare metrics more easily and intuitively within Workspace.
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Phased rollout starting September 14, 2022
Customer Journey Analytics support for Data Governance labels and policies
Automates the integration between Customer Journey Analytics and Adobe Experience Platform privacy labels and policies. Data labels created on datasets consumed by Platform are surfaced in Customer Journey Analytics data views to stop or warn users who create metrics and/or dimensions from sensitive fields. Additionally, when data is exported from Customer Journey Analytics (via Workspace or Report Builder reporting, export, API, etc.) additional warnings or labels will be added to notify users that a report contains sensitive information that needs to be treated in a specific way.
Learn more
September 14, 2022
Support for numeric fields as lookup keys and lookup values
Useful if you want to classify string values with a numeric field such as a COGS or margin on a product SKU. Allowing metrics from lookups helps you get these data points into reporting.
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July 20, 2022
Audience publishing to Real-time Customer Profile
Allows you to publish audiences discovered in Customer Journey Analytics to Adobe Experience Platform/Real-time Customer Profile for customer targeting and personalization.
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August 5, 2022
Media Concurrent Viewer panel
Understand where peak concurrency occurred or where drop-offs happened. Get valuable insight into the quality of content and viewer engagement, and help with troubleshooting or planning for volume and scale.
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August 9, 2022
Media Playback Time Spent panel
Media Playback Time Spent provides valuable insight into viewer engagement and enables media organizations to derive deeper, more granular insights with minute-by-minute user engagement through advanced time spent analysis with day-parting capabilities. You can observe the amount of time spent viewing your media streams at a specific point in time. You can split the playback duration by different granularities, including new 5 minute, 15 minute, and 30-minute granularities.
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August 9, 2022
First vs. Repeat Session Reporting
You can now discover if a particular session was a user’s first-ever session.
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August 17, 2022
New Flow visualization UI
Provides additional functionality to our Flow visualization to make it more powerful and capable.
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Rollout starts June 15, 2022; GA by June 27 or 28, 2022
Analytics labs in Customer Journey Analytics
Support Labs in Customer Journey Analytics so you can explore prototypes with cross-channel data.
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June 15, 2022
Share annotations in Mobile scorecards
You can display annotations that are created in Workspace—in Mobile Scorecards. This allows you to share contextual data nuances and insights about your organization and campaigns directly within Mobile Scorecard projects, viewable in the Analytics dashboards mobile app.
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June 15, 2022
Annotations in Workspace
Annotations in Workspace enable you to effectively communicate contextual data nuances and insights to your organization.
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Gradual rollout starts March 23, 2022
New Customer Journey Analytics landing page
The landing page for Customer Journey Analytics features a project manager home page and a learning section to help you with getting started more effectively.
Learn more
April 1, 2022
Next item or Previous item Workspace panel
The Next or Previous item panel allows you to explore items that follow or precede a dimension item of your choice. For example, use it if you want to see the next or previous pages to a specific product page, or marketing channel, or even device type. This panel goes beyond legacy next/previous reporting because it allows you to look at any dimension and does not require any new implementation to get insights.
April 20, 2022