Known Issues in Adobe Workfront

This page contains issues currently identified in Adobe Workfront.


For information regarding server uptime or outages, see For information about issues that were recently fixed, see Workfront Maintenance Updates.


These recently reported issues are currently under review.

Issue Last Modified
Layout templates: Error when customizing lists in a layout template October 6, 2022
Proofs: “New proof recipients” text box is too small October 6, 2022
Documents: “Failed to upload file” error October 4, 2022
Notifications: Users not notified when mentioned or included in a comment September 29, 2022
Notifications: Errors when accessing email notification settings September 15, 2022

In Progress

Fixes for these issues are currently in progress, or are scheduled for the near future.

Issue Last Modified
Proofs: Cannot autocompare proofs October 6, 2022
Tasks: Hours are not saved when entering hours in the Task Summary panel September 30, 2022
Integrations: Error when submitting request from Outlook August 30, 2022
Workfront: Issues submitting a Workfront support case on Experience League August 2 2022

No Fix

Fixes for these issues are not currently on the roadmap. In some cases, these issues will be fixed by new features or feature updates.

Issue Last Modified
Proofs: Active Proof Stages field is blank September 14, 2022
Dashboards: Report charts viewed in a dashboard use different colors than when viewed in the report August 5, 2022
Home: Custom terminology is not applied to Home area June 3, 2022
Agile: Cannot edit fields from custom forms on cards May 11, 2022
Layout Templates: Cannot select group when creating a Layout Template May 4, 2022
Agile: Issues when moving cards on the Agile board April 27, 2022
Approvals: Approval delegation is set for the incorrect number of days April 20, 2022
Home: New Task option showing deactivated users in Assign To field October 1, 2021
Updates: Team name not appearing in @mention October 1, 2021
Calendars: Issues with Time Off calendar June 25, 2021
Agile: Discrepancy in Completed Points for an iteration June 22, 2021
Home: Reply in Proof button behavior is inconsistent June 21, 2021
Email Notifications: “I’m assigned to an issue” setting is displaying June 2, 2021
Email Notifications: User isn’t directed to comment thread April 23, 2021
Calendars: OR filter statement excluding filter rule April 23, 2021
Workfront Proof: Proof Approval report can’t accurately determine deadlines April 21, 2021
Home: Completed proofs stuck in the Work List June 14, 2021
Reports: Cannot scroll report horizontally when viewing on dashboard March 30, 2021
Home: Project Name shows as a GUID in the Work List February 11, 2021
Documents: Proof workflow icon is not displaying January 25, 2021
Reports: Calendar defaults to old dates February 5, 2021
Email Notifications: Emails are not formatting correctly in Outlook March 30, 2021
Home: Unable to view the document image in the Work List November 9, 2020
Lists: Display name is not being applied to custom field grouping November 9, 2020
Home: Approval delegation dates changing after the refresh and sending out 2 emails November 9, 2020
Calendar: Tasks not displaying November 9, 2020

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