Workfront Maintenance Updates

Maintenance Update week of February 1-7, 2026

Documents

Summary panel is blank

When a user is viewing a Documents list and clicks on a document, the Summary panel opens, but remains blank. The user is unable to close the Summary panel.

If the user reloads the page, the Summary panel may populate as expected. However, if the user clicks on a different document, that document’s summary panel is blank.

Requests

“No subject” displays in request list

When a user is viewing the request list in the new requesting experience, some of the requests display “No subject” in the Subject column.

If the user opens one of these requests, they see that the request does have a subject.

“You do not have sufficient access” error when copying requests

When a user attempts to copy a request via the request page, the request is not copied, and the user sees the following error:

“You do not have sufficient access to edit this issue.”

“You must be a system admin” error when copying requests

When a user is copying a request and attempts to save, the request does not save, and the user sees the following message:

“You must be a system admin to change this custom data parameter value.”

Users

Users are not correctly provisioned on the Adobe Admin Console

If a user already exists on an Adobe Admin Console, and is then auto-provisioned to a Console that includes Workfront, that user is not correctly provisioned to the new Console.

Workload Balancer

Hours per user are not calculated correctly

When a user is viewing a user’s hours in the Workload Balancer, those hours may calculate incorrectly. For example, the week view may display one calculation of hours, but the 4 week view displays a different number of hours for that week.

Maintenance Update week of January 25-31, 2026

Approvals

My Approvals widget shows completed approvals

When a user is viewing their My Approvals widget in Home, the widget includes proofs that have already been approved.

Maintenance Update week of January 18-24, 2026

Requests

Issues with drafts in the new requesting experience

The following issues have been reported regarding drafts in the new requesting experience:

• Requests created as a draft and then submitted show only the first letter of the subject in the Requests list.
• Discarded drafts are not removed from the requests list,

Schedules

Cannot see exceptions from previous years

When a user is viewing the exception calendar and attempts to view previous years, they cannot view the previous years.

Maintenance Update week of January 11-17, 2026

This update includes only minor or less prominent bug fixes. Workfront Support will notify you when an issue you submitted is fixed.

Maintenance Updates week of January 4-10, 2026

Missing header error on AWS modules

AWS modules are failing with the following error:

“Missing required header for this request”

Maintenance Updates week of January 4-10, 2026

Approvals

My Approvals widget shows completed approvals

When a user is viewing their My Approvals widget in Home, the widget includes proofs that have already been approved.

Proofs

Proof status changes are delayed

When a decision is made on a proof, that decision is not displayed in a project’s Documents area for up to 24 hours. This may cause confusion, because the status still displays as Pending or another outdated status, even though a decision has been made.

Requests

Requests queues appear multiple times

When a user begins creating a request and is selecting a request queue, the same request queue appears multiple times in the dropdown list.