Workfront Maintenance Updates

Maintenance Update on February 13, 2025

Custom forms

Custom data not shown in Summary panel

When a customer is viewing the Summary panel for a task, custom data that should appear in the Summary panel is not present. This may occur even though the layout template for tasks includes the custom fields.

Reports

Prompt display issues

When accessing a prompted report with a large number of prompts, the prompt dialog does not allow scrolling to access all of the prompts or the Run Report button.

Maintenance Update on February 6, 2025

Lists

Unable to edit task list after uploading proof

While uploading a proof to a project, the task list for that project cannot be edited inline until the page is refreshed or the proof finishes uploading.

Maintenance Update on January 30, 2025

Home

Approvals not appearing in Home widget

Approvals submitted by a user do not appear in their own My Approvals widget, even when filtered to specifically display them.

Reports

Hour report filters include incorrect dates

When filtering an hour report to show only a specific date, a different adjacent date is actually included in the report. This issue appears to be related to timezone settings.

Maintenance Update on January 23, 2025

Reports

Custom currency fields cause report error

When a report view contains two or more custom currency fields, the report returns and error.

Users

“Unregistered” tag persists after login

Despite successfully logging in at least once, the “unregistered” tag does not go away as expected for new users.

Maintenance Update on January 16, 2025

Documents

“Unsaved changes” error when adding a form to a document

When adding a form to a document, an “Unsaved changes” error appears that cannot be closed and prevents interaction with the application.

Proofs

Proof name does not appear on browser tab

When a user is viewing a proof, the proof’s name is not visible on the browser tab. Instead, the browser tab displays “Workfront.”

Requests and issues

Error with Advanced User Assignments

When a user attempts to make an Advanced User Assignment on a request or issue, the user is not assigned, and the user sees the following error:

“An error has occurred and we are working to resolve the issue. To continue with your work, try refreshing this browser page.”

Refreshing the browser page is ineffective.

Requests

Cannot create requests in Preview environments

When attempting to create a new request in a Preview Sandbox environment, an error stating that the request queue is no longer available displays and the request cannot be created.