Updates in November 2023

Maintenance Update on November 30, 2023

Tasks do not appear in My Work widget

Home

When a user views their My Work widget in Home, some of the tasks they are assigned to are not displayed in the widget. For example, a user may go to a project and see that they are assigned tasks in the project, but these tasks do not appear on the user’s My Work widget.

Login page redirects to logout landing page

Login

When a user attempts to sign in to Workfront, instead of the login page, they are directed to the page that they would land on if they were to logout.

500 error when exporting a report

Reports

When a user attempts to export a report, the export fails with the following error:

500: Cannot invoke "Object.getClass()" because "parentObj" is null /attask/api-internal/report/export

This has been reported in reports that use a valueexpression to reference the lastNote note text.

Maintenance Update on November 16, 2023

Budgeted hours in utilization report do not match budgeted hours reported through API

Reports

When a user makes an API call to the RPBGHR object for a given project, and compares the results of that call to the utilization report for that project, the results do not match.

Incorrect custom currency displayed on New request page

Requests

When a user is submitting a request and makes a selection that changes display logic on the request form, the currency displayed reverts to the default currency rather than the custom currency that is set on the project that the request queue represents.

When the user submits their request, the currency displays as the correct custom currency for the project that the request queue represents

Extra lines in comment made through API or Workfront Fusion

Updates

When a user submits a comment through the API or through Workfront Fusion, the comment displayed in the Updates area shows extra lines. At times there are so many lines that the user must scroll down to see the comment content.

This has been reported in the new commenting experience.

Maintenance Update on November 9, 2023

My Work widget missing objects when not at top of page

Home

If the My Work widget is at the top of the new Home page, it pulls in all expected objects. However, if this widget is below any other widgets on the page, it pulls in only 10 objects.

Cannot generate proof

Proofs

When a user attempts to generate a proof, the proof is not created, and the user sees the following error:

“Error generating proof”

This occurs when the user’s access level setting View Contact Info is set to Disabled.

Fields clear when a document is added to a request

Requests

When a user is creating a request, fills out fields in a form, and then adds or removes a document, some fields on the form are cleared of data, and the user must fill them out again before submitting the request.

Personal task appears on timesheet

Timesheets

When a user creates a task on the Todo widget of the new Home experience, that task appears on the user’s timesheet. This occurs even if the task has no hours logged, and the personal project is not pinned.

Maintenance Update (Hot Fix) on November 3, 2023

Child tasks appear out of order when moved under parent task

Templates

When a user creates tasks on a template, and then moves those tasks under a parent task, the numbers assigned to the child tasks do not appear in the expected order. Therefore, when the page is refreshed, the child tasks are sorted by the unexpected task numbers, and the child tasks are therefore out of order.

Maintenance Update on November 2, 2023

Private updates display in valueexpression fields

Reports

When a report field includes a valueexpression that references a private update, users that are not included in the private update can see it in the report.

User displays as overallocated because of inaccurate capacity

Workload Balancer

A user may show in the Workload Balancer as overallocated. If a user hovers over the overallocation, they see that the user’s capacity is set to 0.

If the user changes the date range, the allocation is accurate. However, if the user refreshes the page, the capacity may be inaccurate again.