在此頁面上：瞭解如何整合提供者（例如Sinch、Twilio或Infobip）、建立webhook，以及設定行動設定，以設定您的Adobe Journey Optimizer環境來傳送SMS、MMS和RCS訊息。
在傳送SMS、MMS或RCS之前，您必須設定您的Adobe Journey Optimizer環境。 若要執行此動作：
如果您透過Adobe Journey Optimizer購買SMS，您也可以檢視SMS使用量度，以使用供應商帳單調節MO和MT數量。
這些步驟必須由Adobe Journey Optimizer 系統管理員執行。
先決條件 sms-prerequisites
Adobe Journey Optimizer目前與獨立於Adobe Journey Optimizer提供行動訊息服務的協力廠商提供者整合。 支援的行動訊息及MMS提供者為： Sinch、Twilio和Infobip。 請注意，您可以使用自訂提供者組態來設定其他傳訊提供者。
在設定行動裝置頻道之前，您必須與其中一個提供者建立帳戶，以取得您的 API Token 和服務ID，您需要這些帳戶設定Adobe Journey Optimizer與適用提供者之間的連線。
您對行動訊息與MMS服務的使用受適用提供者的其他條款與條件的約束。 作為協力廠商解決方案，Adobe Journey Optimizer使用者可透過整合使用Sinch、Twilio和Infobip。 Adobe無法控制，且對協力廠商產品不負任何責任。 如有任何與行動訊息服務相關的問題或尋求協助的請求，請聯絡您的提供者。
This section contains structured knowledge intended to support interpretation, retrieval, and question answering related to this topic.
For complete understanding, this information should be combined with the documentation on this page. Neither source is intended to stand alone; the page describes the feature, while this section provides additional context that helps disambiguate terminology, intent, applicability, and constraints.
- TL;DR: This page explains how to configure your Journey Optimizer environment to send SMS, MMS, and RCS messages by integrating a provider such as Sinch, Twilio, or Infobip, creating a webhook, and setting up a mobile configuration.
Intents:
- Integrate a Mobile messaging provider (Sinch, Twilio, Infobip, or custom) with Journey Optimizer
- Create a webhook
- Create a Mobile configuration
- Understand the prerequisites for Mobile channel configuration
- View SMS usage metrics when you purchase SMS through Adobe Journey Optimizer
Glossary:
- Provider: A third-party service (Sinch, Twilio, or Infobip) that offers Mobile messaging services independent of Journey Optimizer (product-specific)
- Custom provider configuration: The configuration used to set up additional messaging providers beyond Sinch, Twilio, and Infobip (product-specific)
- API Token and Service ID: Provider credentials required to configure the connection between Journey Optimizer and the applicable provider (product-specific)
- Mobile configuration: The configuration created after provider integration and webhook creation to enable Mobile messaging (product-specific)
- Manage SMS Subdomains permission: The permission required on the production sandbox to access and edit SMS subdomains (product-specific)
Guardrails:
- Supported providers for Mobile messaging and MMS are Sinch, Twilio, and Infobip; additional messaging providers can be configured using the custom provider configuration.
- Prior to Mobile channel configuration, you must create an account with one of these providers to get your API Token and Service ID.
- Your use of Mobile messaging and MMS services is subject to additional terms and conditions from the applicable provider; Adobe does not control, and is not responsible for, third-party products.
- To access and edit SMS subdomains, you must have the Manage SMS Subdomains permission on the production sandbox.
- These steps must be performed by an Adobe Journey Optimizer System Administrator.
- SMS usage metrics are available only if you purchase SMS through Adobe Journey Optimizer, to reconcile MO and MT volume with vendor billing.
Terminology:
- Canonical name: Mobile configuration — Acronym: n/a — variants: SMS channel configuration
- Do not confuse: “provider integration” (Sinch, Twilio, Infobip) ≠ “custom provider configuration” (additional providers)
FAQ:
- Q: Which providers does Journey Optimizer support for Mobile messaging? — Sinch, Twilio, and Infobip; additional providers can be configured using the custom provider configuration.
- Q: What do I need before configuring the Mobile channel? — An account with one of the providers to obtain your API Token and Service ID.
- Q: Who is allowed to perform the Mobile configuration steps? — An Adobe Journey Optimizer System Administrator.
- Q: What permission is required to edit SMS subdomains? — The Manage SMS Subdomains permission on the production sandbox.
- Q: How can I reconcile SMS volume with vendor billing? — If you purchase SMS through Adobe Journey Optimizer, you can view SMS usage metrics to reconcile MO and MT volume with vendor billing.