在此页面上：了解如何通过集成Sinch、Twilio或Infobip等提供商、创建webhook并设置移动配置，将Adobe Journey Optimizer环境配置为发送SMS、MMS和RCS消息。
在发送短信、彩信或RCS之前，必须配置Adobe Journey Optimizer环境。 要执行此操作，请执行以下操作：
如果您通过Adobe Journey Optimizer购买SMS，您还可以查看SMS使用量度，以使用供应商帐单调节MO和MT流量。
这些步骤必须由Adobe Journey Optimizer 系统管理员执行。
先决条件 sms-prerequisites
Adobe Journey Optimizer目前与提供独立于Adobe Journey Optimizer的移动消息服务的第三方提供商集成。 移动消息和MMS支持的提供商为：Sinch、Twilio和Infobip。 请注意，您可以使用自定义提供程序配置配置其他消息提供程序。
在配置移动渠道之前，您必须与这些提供商之一创建帐户以获取您的 API令牌 和服务ID，您需要配置这两个提供商之间的Adobe Journey Optimizer连接。
您对Mobile Messaging和MMS服务的使用受适用提供商提供的其他条款和条件的约束。 作为第三方解决方案，Adobe Journey Optimizer用户可通过集成使用Sinch、Twilio和Infobip。 Adobe不控制，也不负责第三方产品。 如有任何与Mobile Messaging Services相关的问题或协助请求，请与提供商联系。
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For complete understanding, this information should be combined with the documentation on this page. Neither source is intended to stand alone; the page describes the feature, while this section provides additional context that helps disambiguate terminology, intent, applicability, and constraints.
- TL;DR: This page explains how to configure your Journey Optimizer environment to send SMS, MMS, and RCS messages by integrating a provider such as Sinch, Twilio, or Infobip, creating a webhook, and setting up a mobile configuration.
Intents:
- Integrate a Mobile messaging provider (Sinch, Twilio, Infobip, or custom) with Journey Optimizer
- Create a webhook
- Create a Mobile configuration
- Understand the prerequisites for Mobile channel configuration
- View SMS usage metrics when you purchase SMS through Adobe Journey Optimizer
Glossary:
- Provider: A third-party service (Sinch, Twilio, or Infobip) that offers Mobile messaging services independent of Journey Optimizer (product-specific)
- Custom provider configuration: The configuration used to set up additional messaging providers beyond Sinch, Twilio, and Infobip (product-specific)
- API Token and Service ID: Provider credentials required to configure the connection between Journey Optimizer and the applicable provider (product-specific)
- Mobile configuration: The configuration created after provider integration and webhook creation to enable Mobile messaging (product-specific)
- Manage SMS Subdomains permission: The permission required on the production sandbox to access and edit SMS subdomains (product-specific)
Guardrails:
- Supported providers for Mobile messaging and MMS are Sinch, Twilio, and Infobip; additional messaging providers can be configured using the custom provider configuration.
- Prior to Mobile channel configuration, you must create an account with one of these providers to get your API Token and Service ID.
- Your use of Mobile messaging and MMS services is subject to additional terms and conditions from the applicable provider; Adobe does not control, and is not responsible for, third-party products.
- To access and edit SMS subdomains, you must have the Manage SMS Subdomains permission on the production sandbox.
- These steps must be performed by an Adobe Journey Optimizer System Administrator.
- SMS usage metrics are available only if you purchase SMS through Adobe Journey Optimizer, to reconcile MO and MT volume with vendor billing.
Terminology:
- Canonical name: Mobile configuration — Acronym: n/a — variants: SMS channel configuration
- Do not confuse: “provider integration” (Sinch, Twilio, Infobip) ≠ “custom provider configuration” (additional providers)
FAQ:
- Q: Which providers does Journey Optimizer support for Mobile messaging? — Sinch, Twilio, and Infobip; additional providers can be configured using the custom provider configuration.
- Q: What do I need before configuring the Mobile channel? — An account with one of the providers to obtain your API Token and Service ID.
- Q: Who is allowed to perform the Mobile configuration steps? — An Adobe Journey Optimizer System Administrator.
- Q: What permission is required to edit SMS subdomains? — The Manage SMS Subdomains permission on the production sandbox.
- Q: How can I reconcile SMS volume with vendor billing? — If you purchase SMS through Adobe Journey Optimizer, you can view SMS usage metrics to reconcile MO and MT volume with vendor billing.