On this page: Preview and validate your LINE message, resolve warnings and errors, request approval when required, and complete the journey or campaign configuration to send the message.
Before you start before-you-start
Before you begin, make sure that:
- LINE is enabled for your organization. If LINE is not available, contact your Adobe representative to request activation.
- A LINE channel configuration is available in Journey Optimizer. See Configure the LINE channel.
- You have added a LINE action to a journey or campaign and defined the message content. See Create a LINE message.
Preview your LINE message preview-line
After you define your message content, use Simulate content to preview the message before sending it.
You can use either of the following options:
Review each variation and verify that the message content and personalized values are displayed as expected.
For detailed information about previewing and testing content, see Preview and test content.
Validate your content line-validate
Before you continue, review the alerts shown at the top of the message editor.
Journey Optimizer displays two types of alerts:
- Warnings are recommendations or best-practice suggestions. They do not prevent you from testing or sending the message.
- Errors identify issues that must be resolved before you can test or activate the journey, or publish the campaign.
Resolve all errors before continuing. Address warnings when they indicate that the message may not provide the intended customer experience.
Request approval when required line-approval
If your campaign is subject to an approval policy, request approval before sending the message.
See Learn how to request approval.
Send your LINE message line-send
When the message is ready, return to the journey or campaign that contains the LINE action and complete its configuration:
- Journey: Complete the journey configuration, then activate the journey.
- Campaign: Complete the campaign configuration, then publish the campaign.
If you cannot activate the journey or publish the campaign, return to the message editor and resolve any remaining errors.
Related tasks related-tasks
This section contains structured knowledge intended to support interpretation, retrieval, and question answering related to this topic.
For complete understanding, this information should be combined with the documentation on this page. Neither source is intended to stand alone; the page describes the feature, while this section provides additional context that helps disambiguate terminology, intent, applicability, and constraints.
- TL;DR: This page explains how to preview, simulate, and validate a LINE message, resolve any warnings or errors, and then send it through a journey or a campaign.
Intents:
- Preview the LINE message content using a simulation method
- Simulate content with sample input data or AI auto-generation
- Simulate content with AEP profiles using test profiles
- Check and resolve warnings and errors before sending
- Complete the journey or campaign configuration to send the LINE message
Glossary:
- Simulate content: The option used to test content variations with sample input data or AI auto-generation (product-specific)
- Simulate content (AEP profiles): The option, selected from the Simulate content dropdown, used to preview with test profiles (product-specific)
- Warnings: Alerts that refer to recommendations and best practices and do not block testing or activation (product-specific)
- Errors: Alerts that prevent you from testing or activating the journey, or publishing the campaign, until they are resolved (product-specific)
Guardrails:
- Errors prevent you from testing or activating the journey, or publishing the campaign, as long as they are not resolved.
- Warnings refer to recommendations and best practices and do not prevent sending.
- If your campaign is subject to an approval policy, you must request approval before you can send your messages.
- To send the LINE message, the journey or campaign configuration must be completed.
Terminology:
- Canonical name: Simulate content — Acronym: n/a — variants: preview, simulation method
- Synonyms: “Simulate content (AEP profiles)” = “preview with test profiles”
- Do not confuse: “Warnings” (recommendations and best practices; do not block) ≠ “Errors” (must be resolved before testing, activating, or publishing)
- Do not confuse: “Simulate content” (test content variations with sample input data or AI auto-generation) ≠ “Simulate content (AEP profiles)” (preview with test profiles)
FAQ:
- Q: How can the LINE message be previewed before sending? — Use Simulate content to test content variations with sample input data or AI auto-generation, or select Simulate content (AEP profiles) to preview with test profiles.
- Q: What is the difference between warnings and errors? — Warnings refer to recommendations and best practices, while errors prevent you from testing or activating the journey, or publishing the campaign, until they are resolved.
- Q: What happens if the campaign is subject to an approval policy? — You must request approval before you can send your messages.
- Q: What is required to send the LINE message? — Complete the configuration of your journey or campaign when the LINE message is ready.