Create an Inbox inbox-create

Prior to creating an inbox, complete the steps in Inbox configuration. The channel configuration identifies the target application or website, the page or rule, and the placement where the inbox is rendered.

To create a message inbox through a campaign, follow these steps:

  1. Create a campaign. Learn more

  2. Select the type of campaign you want to execute:

    • Scheduled - Marketing: execute the campaign immediately or on a specified date. Scheduled campaigns are aimed at sending marketing messages. They are configured and executed from the user interface.

    • API-triggered - Marketing/Transactional: execute the campaign using an API call. API-triggered campaigns are aimed at sending either marketing, or transactional messages, i.e. messages sent out following an action performed by an individual: password reset, cart purchase etc. Learn how to trigger a campaign using APIs

  3. In the Properties tab, specify a name and a description for the campaign.

  4. From the Action tab, select the Inbox action.

  5. Select or create a new Inbox configuration.

  6. Access the Content tab to design your message using the content designer. Learn more

  7. In the Audience tab, click the Select audience button to display the list of available Adobe Experience Platform audiences. Learn more about audiences

  8. In the Identity namespace field, choose the namespace to use in order to identify the individuals from the selected segment. Learn more about namespaces

  9. You can schedule your campaign to a specific date or set to recur at regular intervals. Learn more

  10. Review and activate your campaign to send messages to the inbox.

You can now choose this Inbox when creating your Content card campaign.

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