Troubleshooting iOS

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Get help from fellow users on the online forum.

File bugs and feature requests

You’re always welcome to file bugs and feature requests or share ideas with the development team here.

Determining your application version

By default, the app automatically updates. To determine your installed product version:

  1. From the Home page, tap profileicon

  2. In the settings pane, look under About Adobe Acrobat.

Determining who is logged in

The currently logged in user can be viewed by tapping profileicon on the Home page.

Finding your operating system version

  1. Open your device’s settings screen.

  2. Tap General > About.

The Version field displays your software version.

Viewing your subscriptions

If a feature you’re trying to use is not available or asks you to subscribe, check your current subscriptions as follows:

  1. Tap profileicon

  2. Tap Plans & Products.

  3. To add a subscription, tap Learn More.

By default, you should see your name as well as a list of current subscriptions.