Manage your journeys section-overview

Managing your journeys in Adobe Journey Optimizer is all about giving you the tools to organize and refine how customer experiences unfold across channels. This section explores key concepts like journey types, statuses, and filtering criteria, helping you make sense of the different ways journeys can start, progress, and end. You’ll learn how to visualize schedules, optimize send times, and even transfer journeys between environments. Whether you’re building personalized experiences or leveraging AI for smarter engagement, this guide will provide practical steps and insights to help you design and manage journeys with confidence.

Manage Your Journeys

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Browse & Filter Your Journeys

Learn how to navigate, filter, and manage journeys effectively, including journey dashboard metrics, calendar views, and duplication processes.

Explore Journey Management

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Profile Entrance in Journeys

Understand how profiles enter journeys, including reentrance rules for unitary events, audience qualifications, and read audience journeys.

Learn About Profile Entrance

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Use Supplemental Identifiers in Journeys

Discover how to leverage supplemental identifiers for enhanced personalization and multiple journey instances per profile.

Get Started with Supplemental Identifiers

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Time Zone Management

Learn how to configure fixed and profile-defined time zones to ensure proper timing for journey activities.

Understand Time Zone Settings

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Send-Time Optimization

Maximize engagement for email and push messages by predicting optimal send times using AI-driven models.

Optimize Your Message Timing

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End Your Journey

Explore how journeys end, including closing, stopping, and managing profile exits in Adobe Journey Optimizer.

Learn How Journeys End

Additional Resources

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