Manage your journeys section-overview
Managing your journeys in Adobe Journey Optimizer is all about giving you the tools to organize and refine how customer experiences unfold across channels. This section explores key concepts like journey types, statuses, and filtering criteria, helping you make sense of the different ways journeys can start, progress, and end. You’ll learn how to visualize schedules, optimize send times, and even transfer journeys between environments. Whether you’re building personalized experiences or leveraging AI for smarter engagement, this guide will provide practical steps and insights to help you design and manage journeys with confidence.
Manage Your Journeys
Browse & Filter Your Journeys
Learn how to navigate, filter, and manage journeys effectively, including journey dashboard metrics, calendar views, and duplication processes.
Profile Entrance in Journeys
Understand how profiles enter journeys, including reentrance rules for unitary events, audience qualifications, and read audience journeys.
Use Supplemental Identifiers in Journeys
Discover how to leverage supplemental identifiers for enhanced personalization and multiple journey instances per profile.
Time Zone Management
Learn how to configure fixed and profile-defined time zones to ensure proper timing for journey activities.
Send-Time Optimization
Maximize engagement for email and push messages by predicting optimal send times using AI-driven models.
End Your Journey
Explore how journeys end, including closing, stopping, and managing profile exits in Adobe Journey Optimizer.
Additional Resources
- Copy a Journey to Another Sandbox - Learn how to transfer journeys and dependent objects between sandbox environments using package exports and imports.
- Integrate with Intelligent Services - Leverage AI and machine learning for customer behavior prediction and campaign impact measurement with Adobe Intelligent Services.