Review & activate the API triggered campaign api-review

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• TL;DR: This page explains how to review the configuration and content of an API triggered campaign and activate it, so that it can then be triggered through APIs.

Intents:

• Review the summary of an API triggered campaign before activating it
• Know that errors in the summary prevent activation
• Know the status a campaign has after activation and when it becomes Completed
• Check the statistics and reports of an activated campaign
• Know that an approval policy can require approval before the campaign is sent

Glossary:

• Review to activate: Button in the campaign configuration screen that displays a summary of the campaign
• Summary: Shows the campaign configuration so that you can check for incorrect or missing parameters and modify the campaign if necessary; after activation, it gives statistics about the number of targeted profiles and delivered and failed actions
• Decision policies: When a campaign uses decision policies in its content, you can review each policy’s structure and copy technical details from the campaign summary
• Live: Status of the campaign once activated
• Scheduled: Status of the campaign once activated if you entered a start date
• Completed: Status assigned automatically to the campaign 3 days after it has been activated, or at the campaign’s end date if it has a recurring execution

Guardrails:

• In case of errors in the summary, you cannot activate the campaign. Resolve the errors before proceeding.
• If no end date has been specified, the campaign keeps the Live status. To change it, you need to stop the campaign manually.

Prerequisites and permissions:

• If the campaign is subject to an approval policy, you need to request approval in order to be able to send the campaign.

Terminology:

• Canonical name: Review & activate the API triggered campaign
• Do not confuse: the statuses Live, Scheduled and Completed

FAQ:

• Q: Why can I not activate my API triggered campaign? — The summary contains errors. Resolve the errors before proceeding.
• Q: What is the status of the campaign once activated? — Live, or Scheduled if you entered a start date.
• Q: When does the campaign become Completed? — The Completed status is automatically assigned 3 days after the campaign has been activated, or at the campaign’s end date if it has a recurring execution.
• Q: How do I change the Live status of a campaign that has no end date? — Stop the campaign manually.
• Q: Where do I see statistics after activation? — Open the campaign: the summary gives statistics about the number of targeted profiles and delivered and failed actions. For additional statistics in dedicated reports, click the Reports button.
• Q: What is the next step after activation? — Trigger the campaign execution using APIs.

Related pages:

• Approval policy: Get started with journeys & campaigns approval (test-approve/gs-approval.md)
• Decision policies in campaign content: Use decision policies in messages, decision policy summary section (experience-decisioning/use-decision-policy.md#decision-policy-summary)
• Campaign statuses: Learn more about campaigns statuses (campaigns/manage-campaigns.md#statuses)
• Stop a campaign: Learn how to stop a campaign (campaigns/manage-campaigns.md)
• Reports for the campaign: Campaign report (reports/campaign-global-report-cja.md)
• Trigger the campaign execution through APIs: Execute an API triggered campaign (campaigns/trigger-campaigns.md)