Welcome to the Adobe Customer Journey Analytics documentation home page. Find self-help, support, and tutorial information with our array of product and technical documentation for Customer Journey Analytics (CJA).

Get started with introductory guides and learn how to best implement CJA for your business. If you’re already an experienced user, explore our in-depth videos and tutorials to connect your channel data and gain vital insights to help improve performance. Explore our full range of Adobe Customer Journey Analytics docs today.


Learn about Adobe Customer Journey Analytics and how to use Analysis Workspace with data from Experience Platform.

Learn how Customer Journey Analytics lets you use Analysis Workspace with data from Experience Platform.

Understand the prerequisites and workflow required to implement Customer Journey Analytics.

Implement Adobe Analytics for Streaming Media. Includes the Media SDK and the Media Collection API.


Understanding Customer Journey Analytics

Learn how to do multi-channel analysis on any of your Experience Platform data sets.

Architecture and Integrations

Get a walkthrough of the architecture of Adobe Customer Journey Analytics, including how it connects to and integrates with Adobe Experience Platform.

Working with Data

Learn how dataset schemas are translated into variables in Adobe Customer Journey Analytics, as well as how CJA handles very high cardinality.

Blueprint: Customer Journey Analytics

Unify and analyze data and customer behaviors from across the customer journey

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Customer Journey Analytics

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