- Campaign Standard documentation
- Latest Updates
- Release Notes
- Getting started
- Profiles and audiences
- Communication channels
- Get started with communication channels
- About communication channels
- Delivery best practices
- Email messages
- SMS messages
- Push notifications
- In-App messaging
- Direct mail
- Transactional messaging
- Landing pages
- Designing email content
- Testing and Sending
- Reporting
- Integrating with other solutions
- Get started with Campaign integrations
- Campaign and Experience Manager
- Campaign and Target
- Campaign and Analytics
- Campaign and Audience Manager or People core service
- Campaign and Analytics for Mobile
- Campaign and Triggers
- Campaign and Microsoft Dynamics 365
- Campaign and Adobe Experience Platform
- Managing processes and data
- Get started with data and processes management
- Workflow general operation
- Executing a workflow
- Calling a workflow with external parameters
- Targeting activities
- Execution activities
- Channel activities
- Data management activities
- Filtering data
- Importing and exporting data
- Use cases
- About workflow use cases
- Deliveries
- Creating deliveries with a complement
- Creating deliveries on profiles’ creation date
- Creating a weekly delivery
- Creating a cross-channel delivery
- Identifying duplicates before a delivery
- Birthday delivery
- Coupling email and direct mail deliveries
- Sending an email with enriched fields
- Personalizing an email with additional data
- Sending a recurring push notification
- Segmentation and targeting
- Data management
- Reconcile a File audience with the database
- Deduplicating the data from an imported file
- Enriching profile data with data contained in a file
- External signal activity and data import
- Updating the database with external data
- Updating data based on an automatic file download
- Data reconciliation using relations
- Data update using reconciliation
- Exporting profiles in an external file
- Updating multiple subscription statuses from a file
- Subscribing profiles from a file to a specific service
- Developing
- Administrating
- Get started with Campaign Standard administration
- Monitoring guidelines
- Audit Trail
- Configuration guidelines
- Users and security
- Configuring channels
- Configuring mobile channels
- Implementing Push tracking
- Adding images and videos iOS
- Understanding push notifications payload structure
- Implementing local notification tracking
- Tags in Adobe Experience Platform synchronization FAQ
- Experience Platform SDK integration FAQ
- Configuring tag rules to support Adobe Campaign Standard use cases
- Mobile use cases supported in Adobe Campaign Standard
- How to migrate your mobile application from SDK v4 to Adobe Experience Platform SDK
- Configuring SMS channel
- Application settings
- Working with APIs
- Get started with Campaign Standard APIs
- About Campaign Standard APIs
- Global concepts
- Interacting with custom resources
- Managing profiles
- Managing services and subscriptions
- Interacting with marketing history
- Privacy management
- Managing transactional messages
- Managing workflows
- Managing organizational units
- Managing geographical units
- Troubleshooting
- Campaign Control Panel
Help & support options for Campaign Standard
Need Support for Campaign Standard? You are at the right place!
Get support using our FAQs, best practices, online resources and support portal. You can also join Campaign community, ask the experts or log an issue.
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Common issues and best practices
| Topics Q&A | Common issues | Best practices | How-to |
Campaign Control Panel
What is Control Panel?
The Control Panel helps you increase efficiency in your work as a product admin of Campaign Standard, by allowing you to manage settings and track usages for each of your instances.
Click here for more information.
Control Panel is accessible to all Admin users. The steps to grant Admin access to a user are detailed in this page.
How to access Control Panel?
The Control Panel is available directly from Adobe Experience Cloud. Click here for more information.
Control Panel FAQ
Click here to access Campaign Control Panel FAQ.
SFTP management
In the Control Panel, you can interact with all SFTP servers that are connected to Campaign instances that you have access to. You can monitor their storage capacity, manage IP addresses on the allow list, and public SSH keys. Click here for more information.
Subdomains and certificates
You can monitor your subdomains and their certificates. Learn more:
Request for help
The new ticketing system has been through Adobe Admin Console. The new system requires new individual accounts for each user, with correct permissions. If you find that you can’t log in with your Adobe ID, request access via the Experience League, and the Customer Care team will get you set up as soon as possible. Learn more
Ask the experts!
Join Campaign Classic Community: search for answers in existing question or ask your question to the community. Join the conversation
Create a ticket or start a chat
Creating a case allows you to contact the Adobe Customer Support Team about any issues that you face with your Adobe products. To help resolve or troubleshoot your issues, the Adobe Admin Console will allow you to chat with Adobe Customer Support.
To log an issue or start a chat session in that new system, connect to Adobe Admin Console.
Follow the detailed procedure described in this page.
Resources
Adobe Account
