오케스트레이션된 캠페인을 만드는 주요 단계 orchestrated-campaign-creation

이 페이지에서: 통합 캠페인을 만들고 예약하는 것부터 활동 조정, 실행 모니터링 및 결과 분석에 이르기까지 Adobe Journey Optimizer에서 통합 캠페인을 만들고 시작하는 주요 단계를 알아봅니다.

이 페이지에서는 설정 및 디자인에서 모니터링 및 보고에 이르기까지 오케스트레이션된 캠페인을 구축하고 실행하는 필수 단계를 안내합니다.

IMPORTANT
캠페인을 만들기 전에 일반적인 캠페인 필수 구성 요소를 검토했는지 확인하세요.

1단계: 캠페인 만들기 및 예약 create

먼저 오케스트레이션된 캠페인을 만들고 실행해야 하는 when​을(를) 정의해야 합니다. 일회성 푸시든 반복 멀티채널 캠페인이든 타이밍 및 빈도를 완벽하게 제어할 수 있습니다.

➡️ 캠페인을 만들고 실행하는 방법 알아보기

2단계: 캠페인 활동 오케스트레이션  orchestrate

캠페인이 만들어지면 그 배후에 있는 논리를 설계해야 할 때이다. 시각적 캔버스를 사용하여 타겟팅, 게재 및 흐름 제어 활동을 결합하여 고객 경험을 구체화할 수 있습니다.

➡️ 활동을 오케스트레이션하는 방법 알아보기

3단계: 개인화 추가 personalize

채널 활동에서 작업 테이블(데이터 보강 컬렉션 배열 포함)의 프로필 속성 및 타겟 속성을 사용하여 메시지를 개인화합니다.

➡️ 오케스트레이션된 캠페인에서 개인화를 추가하는 방법을 알아봅니다

4단계: 캠페인 시작 및 모니터링 start

거의 다 왔어! 문제를 파악하려면 먼저 테스트 모드에서 캠페인을 실행합니다. 그런 다음 게시하고 실시간으로 실행을 모니터링합니다. 진행 상황을 추적하고 오류를 확인하며 프로필이 각 단계에서 어떻게 진행되는지 살펴봅니다.

➡️ 캠페인을 시작하고 모니터링하는 방법 알아보기

5단계: 결과 분석 및 보고 report

실행 후에는 기본 제공 보고서를 활용하여 무엇이 효과가 있었는지, 무엇을 개선할 수 있는지 파악합니다. 실시간 대시보드와 심층적인 분석을 통해 향후 캠페인을 최적화하고 전략을 구체화할 수 있습니다.

➡️ 보고에 대해 알아보기

더 나아가기: 참여를 기준으로 리타기팅 retarget

캠페인을 실행했으면 메시지를 열었는지, 링크를 클릭했는지 등의 메시지와 상호 작용한 방식에 따라 프로필을 리타기팅하면 한 단계 더 나아갈 수 있습니다. 이를 통해 맞춤형 메시지로 후속 조치를 취하고, 비활성 사용자의 재참여를 유도하거나, 관심도를 더욱 높일 수 있습니다.

➡️ 피드백 이벤트를 기반으로 리타기팅하는 방법 알아보기

AI Knowledge Reference

This section contains structured knowledge intended to support interpretation, retrieval, and question answering related to this topic.

For complete understanding, this information should be combined with the documentation on this page. Neither source is intended to stand alone; the page describes the feature, while this section provides additional context that helps disambiguate terminology, intent, applicability, and constraints.

  • TL;DR: This page walks through the key steps to build and launch an Orchestrated campaign in Adobe Journey Optimizer, from creation and scheduling to orchestrating activities, adding personalization, monitoring execution, reporting, and retargeting.

Intents:

  • Create and schedule an Orchestrated campaign, as a one-time push or a recurring multi-channel campaign.
  • Orchestrate campaign activities by combining targeting, delivery, and flow control activities on a visual canvas.
  • Add personalization in channel activities using profile attributes and target attributes from the worktable, including enrichment collection arrays.
  • Run a campaign in test mode to catch issues before publishing, then monitor live execution in real time.
  • Analyze campaign results using built-in reports and real-time dashboards.
  • Retarget profiles after a campaign has run, based on how they interacted with the message (such as opening it or clicking a link).

Glossary:

  • Orchestrated campaign (product-specific): the campaign type covered by this page’s steps, created and scheduled, then designed with activities on a visual canvas.
  • Worktable (product-specific): the source of target attributes, including enrichment collection arrays, used for personalization in channel activities.

Guardrails:

  • none

Prerequisites and permissions:

  • Review the general campaign prerequisites (see Get started with campaigns) before creating an Orchestrated campaign.

Terminology:

  • Canonical name: Orchestrated campaign — variants: campaign

FAQ:

  • Q: What is the first step in building an Orchestrated campaign? — Create and schedule the campaign, defining when it should run, whether as a one-time push or a recurring multi-channel campaign.
  • Q: How do you design the logic of a campaign? — Using a visual canvas, you combine targeting, delivery, and flow control activities to shape the customer experience.
  • Q: Where can personalization be added? — In channel activities, using profile attributes and target attributes from the worktable, including enrichment collection arrays.
  • Q: What should be done before publishing a campaign? — Run it in test mode first to catch any issues, then publish it and monitor live execution in real time.
  • Q: What can be done after a campaign has run? — Retarget profiles based on how they interacted with the message, such as whether they opened it or clicked a link, to follow up with tailored messages, re-engage inactive users, or double down on interest.

Related pages:

  • To review prerequisites before creating a campaign: campaign prerequisites (campaigns/get-started-with-campaigns.md)
  • To create and schedule a campaign: Learn how to create and schedule a campaign (orchestrated/create-orchestrated-campaign.md)
  • To orchestrate campaign activities: Learn how to orchestrate activities (orchestrated/orchestrate-activities.md)
  • To add personalization in channel activities: Learn how to add personalization in Orchestrated campaigns (orchestrated/add-personalization.md)
  • To start and monitor a campaign: Learn how to start and monitor a campaign (orchestrated/start-monitor-campaigns.md)
  • To analyze and report on results: Learn about reporting (orchestrated/reporting-campaigns.md)
  • To retarget profiles based on engagement after a campaign has run: Learn how to retarget based on feedback events (orchestrated/retarget.md)

Personas:

  • marketer: Can create and schedule an Orchestrated campaign, then orchestrate activities on a visual canvas and add personalization using profile and target attributes. Can start the campaign in test mode, then publish it, monitor live execution, and analyze results using built-in reports and real-time dashboards. Can retarget profiles after the campaign has run, based on whether they opened or clicked the message. Where: “Key steps to create an Orchestrated campaign”.

Onboarding:

  • Level: Beginner
  • First minimal step: Create and schedule your Orchestrated campaign, defining when it should run.
  • Success check: Live execution can be monitored in real time, tracking progress, checking for errors, and seeing how profiles flow through each step.
  • Previous: Review the general campaign prerequisites before creating your campaign: Get started with campaigns (campaigns/get-started-with-campaigns.md)
  • Next: Learn how to create and schedule a campaign: Create and schedule Orchestrated campaigns with Journey Optimizer (orchestrated/create-orchestrated-campaign.md); Learn how to orchestrate activities: Create Orchestrated campaigns with Adobe Journey Optimizer (orchestrated/orchestrate-activities.md)
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