Dropped frames (dimension)

This page covers the Dropped frames dimension. Adobe Analytics auto-populates a paired Dropped frames (metric) from the same a.media.qoe.droppedFrameCount context data variable. Customer Journey Analytics exposes a single mediaReporting.qoeDataDetails.droppedFrames field that you can use as either a dimension or a metric. See Dropped frames for how to collect this variable.

The Dropped frames dimension reports the cumulative count of frames dropped during a session. Use the dimension to break out engagement by exact drop count.

How this dimension is populated

The player updates the QoE object’s droppedFrames value as it accumulates drops. The backend reports the latest value on the close call.

Dimension items

Each item is the literal drop-count value reported on the close call. For session-level boolean reporting (whether any frames were dropped at all), use Dropped frame impacted streams.