DocumentationAnalyticsStreaming media services guide

Dropped frame impacted streams

Last update: May 15, 2026

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The Dropped frame impacted streams metric counts sessions in which at least one frame was dropped. The metric is a session-level boolean — multiple drops within the same session count as one impacted stream. For total drop volume, use Dropped frames.

How this metric is calculated

The media backend sets mediaReporting.qoeDataDetails.hasDroppedFrameImpactedStreams = true if the QoE object’s droppedFrames value is greater than zero at session close.

Reporting system
Source
Adobe Analytics
Automatically collected from context data a.media.qoe.droppedFrames when Media Quality is enabled.
Customer Journey Analytics
mediaReporting.qoeDataDetails.hasDroppedFrameImpactedStreams
Data feeds
event_list, post_event_list (see event.tsv lookup)
Audience Manager
c_contextdata.a.media.qoe.droppedFrames
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