Get started with fragments fragments

A fragment is a reusable component that can be referenced in one or more emails across Journey Optimizer campaigns and journeys. This functionality allows to prebuild multiple custom content blocks that can be used by marketing users to quickly assemble email contents in an improved design process.

➡️ Learn how to manage, author and use fragments in these videos

To make the best use of fragments:

Before starting fragment-prerequisites

To create, edit, archive, and publish fragments you need the Manage library items and [Publish Fragment] permissions included in the Content Library Manager product profile. Learn more

In this version, the following limitations apply:

  • Visual fragments are available for the Email channel only.
  • Expression fragments are not available for the In-app channel.

Visual & expression fragments visual-expression

Two types of fragments are available:

  • Visual fragments are pre-defined visual blocks that you can reuse across multiple email deliveries using the Email Designer, or in content templates.
  • Expression fragments are pre-defined expressions that are available from a dedicated entry in the personalization editor.

All created fragments are accessible from the Content Management > Fragments left menu. Learn how to manage fragments

How-to video video-fragments

Learn how to manage, author, and use visual fragments in Journey Optimizer.

Learn how to manage, author, and use expression fragments in Journey Optimizer.

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