Configure Twilio provider sms-configuration-twilio
To configure Twilio with Journey Optimizer, you need to create a new API credentials used for Twilio:
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In the left rail, browse to Administration > Channels
>SMS Settings and select the API Credentials menu. Click the Create new API credentials button. -
Configure your SMS API credentials, as detailed below:
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SMS vendor: Twilio.
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Name: choose a name for your API Credential.
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Account SID and Auth Token: access the Account Info pane of your Twilio Console Dashboard page to find your credentials.
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Message SID: enter the unique identifier assigned to every message created by Twilio’s API. Learn more in Twilio Documentation.
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Inbound Number: add your unique inbound number. This allows you to use the same API credentials across different sandboxes, each with its own inbound number.
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Click Submit when you finished the configuration of your API credentials.
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In the API Credentials menu, click the bin icon to delete your API credentials.
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To modify existing credentials, locate the desired API credentials and click the Edit option to make the necessary changes.
After creating and configuring your API credential, you now need to create a channel configuration for SMS and MMS messages. Learn more