On this page: Explore Coworker capabilities in Adobe Journey Optimizer for finding Orchestrated campaigns and inspecting their details, history, and activity graph.
Coworker brings natural-language tools into Adobe Journey Optimizer to help you find and inspect your Orchestrated campaigns. Use Orchestrated Campaign List to browse, search, and filter your campaigns, Orchestrated Campaign Get to retrieve the details of a single campaign, and Orchestrated Campaign Workflow Renderer to render a workflow graph as a visual diagram. You get live visibility into your campaign data without using the API or navigating the Journey Optimizer UI.
These skills are read-only. Creating or editing Orchestrated campaigns through Coworker is not supported by the current toolset.
Learn more:
- Coworker skills for Journey Optimizer — overview of Coworker skills across Journeys, Loyalty, Content Management, Decisioning, Channels, and Orchestrated campaigns in Journey Optimizer.
- Coworker documentation — overview of Coworker’s Campaigns, Chat, and Projects capabilities.
- Coworker Chat UI guide — how to access and navigate Coworker Chat.
Orchestrated Campaign List orchestrated-campaign-list
Orchestrated Campaign List (orchestrated-campaign-list) lets you list, browse, filter, search, count, or get an overview of your Orchestrated campaigns, without asking for the full details, lifecycle history, execution history, or activity graph of a specific campaign. Coworker renders the results as a rich dashboard with metric cards, charts, and a campaign table.
For the details, lifecycle history, execution history, or graph of a single named campaign, use Orchestrated Campaign Get.
Key use cases
Limitations
- Orchestrated Campaign List does not return the full details, lifecycle history, execution history, or graph of a specific campaign. Use Orchestrated Campaign Get instead.
- Creating or editing Orchestrated campaigns is not supported by the current toolset.
- Orchestrated campaign analytics and performance reporting are not supported.
Orchestrated Campaign Get orchestrated-campaign-get
Orchestrated Campaign Get (orchestrated-campaign-get) retrieves and presents everything about a specific Orchestrated campaign that you identify by name or ID: its details, status, metadata, lifecycle history, and execution history. It can also visualize the campaign’s activity graph. It does one thing: it works on a single, named or identified campaign.
For listing, browsing, or searching multiple campaigns, use Orchestrated Campaign List.
Key use cases
Limitations
- Orchestrated Campaign Get works on one campaign at a time. To list or browse multiple campaigns, use Orchestrated Campaign List.
- Creating or editing Orchestrated campaigns is not supported by the current toolset.
- Orchestrated campaign analytics and performance reporting are not supported.
Orchestrated Campaign Workflow Renderer orchestrated-campaign-workflow-renderer
Orchestrated Campaign Workflow Renderer renders a workflow or orchestration graph that you supply as a JSON payload, containing nodes[] and edges[], as a visual diagram. Use it only when the graph payload is already present in the conversation.
To fetch and draw the graph of an Orchestrated campaign by name or ID, without supplying a graph payload, use Orchestrated Campaign Get.
Key use cases
Limitations
- Orchestrated Campaign Workflow Renderer only renders a graph payload that is already in the conversation. To draw the graph of a campaign by name or ID, use Orchestrated Campaign Get.
This section contains structured knowledge intended to support interpretation, retrieval, and question answering related to this topic.
For complete understanding, this information should be combined with the documentation on this page. Neither source is intended to stand alone; the page describes the feature, while this section provides additional context that helps disambiguate terminology, intent, applicability, and constraints.
- TL;DR: This page documents two Adobe CX Enterprise Coworker skills for Orchestrated campaigns in Adobe Journey Optimizer — Orchestrated Campaign List, a read-only skill to list, browse, filter, search, and count campaigns, and Orchestrated Campaign Get, a read-only skill to retrieve the details, lifecycle history, execution history, and activity graph of a single campaign — with their use cases and limitations.
Intents
- List, browse, filter, search, count, and get an overview of Orchestrated campaigns using Orchestrated Campaign List.
- Get an overview of Orchestrated campaigns as a dashboard with metric cards, charts, and a campaign table.
- Retrieve the details, status, and metadata of a specific Orchestrated campaign using Orchestrated Campaign Get.
- Review the lifecycle history and execution history of a campaign, and check whether a campaign failed.
- Visualize the activities of a campaign and their connections as a graph.
Glossary
- Orchestrated Campaign List (
orchestrated-campaign-list) (product-specific): CX Coworker skill that lists, browses, filters, searches, and counts Adobe Journey Optimizer Orchestrated campaigns, and presents the results as a dashboard. It is read-only. - Orchestrated Campaign Get (
orchestrated-campaign-get) (product-specific): CX Coworker skill that retrieves the details, status, metadata, lifecycle history, execution history, and activity graph of a single Orchestrated campaign identified by name or ID. It is read-only. - Orchestrated campaign: A campaign built in Adobe Journey Optimizer as a canvas of connected activities that target, orchestrate, and deliver messages across channels.
Guardrails
- Both skills are read-only. Creating or editing Orchestrated campaigns is not supported by the current toolset.
- Orchestrated campaign analytics and performance reporting are not supported.
- Orchestrated Campaign Get works on a single campaign; use Orchestrated Campaign List to work with several campaigns.
Terminology
- Do not confuse: “Orchestrated Campaign List” (finds and counts multiple campaigns) is not the same skill as “Orchestrated Campaign Get” (retrieves everything about one campaign); each is a distinct Coworker skill on this page.
FAQ
- Can Coworker create or edit an Orchestrated campaign? No. The Orchestrated campaign skills are read-only.
- How do I see the graph of a campaign? Ask Coworker to draw or visualize the graph of a named campaign, using Orchestrated Campaign Get.
- How do I find which campaigns are live? Ask Coworker to show the LIVE Orchestrated campaigns, using Orchestrated Campaign List.
- Can I get performance reporting for a campaign? No. Orchestrated campaign analytics and performance reporting are not supported by these skills.