Measure Performance and Optimize

Access reports, analyze performance, and refine strategies for better outcomes:

  1. Track key metrics: deliveries, opens, clicks, and conversions.
  2. Analyze audience performance to understand engagement patterns.
  3. Refine message timing, content, and targeting based on data insights.
Measurement & Reporting - Overview

Measurement & Reporting - Overview

Learn about reporting in Journey Optimizer.

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Channel level reports

Channel level reports

Learn how to access, navigate, and export reports on the channel level.

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Enhanced reporting with Customer Journey Analytics

Enhanced reporting with Customer Journey Analytics

Journey Optimizer reporting is now fully integrated with Customer Journey Analytics capabilities, standardizing reporting across both platforms and improving data consistency and reliability. This seamless integration between Journey Optimizer and Customer Journey Analytics provides a clearer view of performance metrics, enabling users to make more informed decisions.

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