Create production programs create-production-program

A production program is for users familiar with Adobe Experience Manager (AEM) and Cloud Manager, ready to write, build, and test code, with the goal of deploying it to handle live traffic.

Learn more about program types in the document Understanding Program and Program Types.

Create a production program create

Depending on your organization’s entitlements, you may see additional production program options when adding your program.
See Additional production program options.

To create a production program:

  1. Log into Cloud Manager at my.cloudmanager.adobe.com and select the appropriate organization.

  2. On the My Programs console, near the upper-right corner, click Add Program.

    Cloud Manager landing page

  3. In the Let’s create your Program wizard, in the Program name text field, type the name you want for the program.

  4. Under Program Objective, select Globe icon Set up for production.

    Creating program wizard

  5. (Optional) In the lower-right corner of the wizard dialog box, do either one of the following:

    • Drag and drop an image file onto the Image icon Add a program image target.
    • Click Image icon Add a program image, then select an image from a file browser.
    • Click Delete icon to remove an image that you added.
  6. Click Continue.

  7. On the Security tab, select the security options you want to use. See Security.

    Security tab in Set up for production wizard

  8. Click Continue.

  9. In the Solutions & Add-ons list box, select one or more solutions to include in the program.

  <div class="extension note">
  <div>NOTE</div>
  <div>
  <p>If your program uses Edge Delivery Services for delivery, a publish tier may not be required. With the flexible publish tier feature (Beta), you can configure whether to provision a publish tier on the Solutions &amp; Add-ons tab. See <a href="https://experienceleague.adobe.com/docs/experience-manager-cloud-service/content/implementing/using-cloud-manager/programs/creating-production-programs.html?lang=en#flexible-publish-tier">Flexible Publish Tier (Beta)</a>.</p>
  </div>
  </div>

  ![Select solutions](https://experienceleague.adobe.com/docs/experience-manager-cloud-service/implementing/cloud-manager/getting-access-to-aem-in-cloud/assets/create-production-program-solutions.png?lang=en)
  1. Click Continue.

  2. In the Delivery type tab, note that it is pre-filled based on the solutions and add-ons that were chosen in the previous step. If you select AEM Publish, you can later provision it on demand.

    Delivery Type tab

  3. Click Continue.

  4. If you have the necessary entitlements, the SLA tab is shown as the second or third tab in the Set up for production dialog box. See SLA.

    SLA options

    Sites and Forms offer a standard 99.9% service level agreement (SLA).

  5. Click Continue.

  6. On the Go-Live date tab, enter the date that you plan to have your production program Go Live.

    Define planned go-live date

    • You can edit this date at any time.
    • The date serves informational purposes and triggers the Go Live widget on the Program Overview page. This functionality provides timely in-product links to AEM as a Cloud Service best practices to support a smooth Go Live experience.
  7. Click Create. Cloud Manager creates your program and displays it on the landing page for selection.

    Cloud manager overview

Additional production program options options

Depending on what entitlements are available to your organization, you may have the following additional options available to you when you create a production program.

Security security

If you have the necessary entitlements, the Security tab is shown as the first tab in the Set up for production dialog box.

Security options

The Security tab provides the options to activate HIPAA, or WAF-DDOS Protection, or both, for your production program.

Adobe HIPAA Compliant and WAF-DDOS (Web Application Firewall - Distributed Denial of Service) facilitates cloud-based security as part of a multi-layered approach for protecting against vulnerabilities.

Flexible Publish Tier (Beta) flexible-publish-tier

NOTE
The flexible publish tier described here is in Beta. To join the Beta, email grp-beta_xwalk-publish_config@adobe.com with your Adobe Organization ID and Program ID.

If your organization has the flexible publish tier feature enabled, you can configure whether a publish tier is required for your program’s environments. This option appears in the Delivery type tab of the Set up for production dialog box (during program creation).

Delivery type tab in the Set up for production wizard

It also appears in the Edit Program dialog box (when you edit a program).

Edit a program dialog box with the Delivery Type options showing

Not all architectures require a publish tier. The following table shows which architectures require a publish tier and which do not:

Architecture
Publish Tier
Traditional AEM Sites
Required
Headless / API-first
Required
Edge Delivery Services
Not required

By enabling the publish tier only when it is needed, teams can do the following:

  • Provision environments faster.
  • Simplify infrastructure.
  • Reduce unnecessary components.

How it works
When the flexible publish tier feature is enabled for your organization:

  • All new environments in the program are provisioned with the Author tier only by default. An informational message displayed in the user interface confirms this behavior.
  • If the user selects AEM Publish during the creation of a program, the publish tier is activated and provisioned with new environments.
  • The publish tier can also be activated later by editing the program. See Edit programs.
NOTE
If your program uses Edge Delivery Services for content delivery and AEM Author for content creation, a publish tier is not required. Content is delivered through Edge Delivery and does not pass through the AEM publish tier. See About Edge Delivery Services with AEM authoring (Beta).

SLA sla

If you have the necessary entitlements, the SLA tab is shown as the second or third tab in the Set up for production dialog box.

SLA options

Sites and Forms offer a standard 99.9% service level agreement (SLA). The 99.99% Service Level Agreement option guarantees a 99.99% minimum uptime for your production environments, whether for Sites, Forms, Edge Delivery Services, or all three.

99.99% SLA offers benefits including higher availability and lower latency.

For Sites and Forms programs, the 99.99% SLA requires an additional publish region to be applied to the production environment in the program. When the requirements for enabling 99.99% SLA are met, you must run a full stack pipeline to activate it.

For Edge Delivery Services, there is no requirement other than configuring the 99.99% SLA license on the program.

Requirements for 99.99% SLA sla-requirements

In addition to the required entitlements, using the 99.99% SLA for Sites or Forms programs comes with the following additional requirements:

  • The organization must have 99.99% SLA and additional publish region entitlements available when applying 99.99% SLA to the program.
  • Cloud Manager verifies that an unused additional publish region entitlement is available before applying 99.99% SLA to the program.
  • When editing a program, if it already contains a production environment with at least one additional publish region, then Cloud Manager checks only for the availability of a 99.99% SLA entitlement.
  • For activation of 99.99% SLA and reporting, the production / stage environment must have been created and at least one additional publish region must have been applied on the production / stage environment.
  • Your 99.99% SLA program must always include at least one additional publish region. Users are not allowed to delete the last remaining additional publish region from the program.
  • Your 99.99% SLA is supported for production programs that have the Sites or Forms solution enabled.
  • Run a full stack pipeline to activate or — when editing a program — deactivate the 99.99% SLA.

Access your program accessing

  1. When you see your program card on the landing page, click More icon to view the menu options available to you.

    Program overview

  2. Select Program Overview to navigate to the Cloud Manager’s Overview page.

  3. The main call-to-action card on the overview page guides you through creating an environment, a non-production pipeline, and finally a production pipeline.

    Program overview

TIP
See Navigate the Cloud Manager UI for details on how to navigate Cloud Manager and understanding the My Programs console.
NOTE
Unlike a sandbox program, a production program requires the user in the appropriate Cloud Manager role to create the project and add an environment through the self-service UI.
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