Video

In the upper-left corner of Experience Manager, select the Experience Manager logo. In the left rail, click > Assets > Video Reports.

On the Video Reports page, do one of the following:

• Near the upper-right corner, select the Refresh Video Report icon.
  You can use Refresh only if the end date of the report is the current day. This feature ensures that you can see the video tracking that has occurred since the last time you ran the report.

• Near the upper-right corner, select the Date Picker icon.
  Specify the beginning and end date range for which you want video data, and then select Run Report.

The Top Metrics group box identifies various aggregate measurements for all published videos across your site.

In the table that lists the top published videos, select a video name to play the video and also see the video’s audience retention (drop-off) report.

Upload your primary video to a folder that already has a video profile assigned to it.

Navigate to the uploaded video asset that you want to add multiple caption and audio tracks.

In asset selection mode, either from (Card View) or (List View), select the video asset.

On the toolbar, click Properties.
Selected video asset in Card View.

On the video’s Properties page, select the Captions & Audio Tracks tab.

TIP

If you do not see the Captions & Audio Tracks tab, it means either one of two things:

• The folder in which the selected video resides does not have a video profile assigned to it. In which case, see Apply a video profile to the folder
• Or, Dynamic Media must reprocess the video. In which case, see Reprocess Dynamic Media assets in a folder.

When you have completed either one of the above tasks, return to these steps.

Captions & Audio tracks tab on the video’s Properties page.

To add one or more audio tracks to a video, do the following:

1. Select Upload Audio Tracks.

2. Navigate to, and select, one or more .mp3 files and open them.

3. For audio tracks to be visible in the Select audio or caption pop-up list on the media player, you must add required details about each audio track file. Doing so ensures that all audio tracks are properly listed and accessible. Click to the right of an audio track file name. In the Edit Audio Track dialog box, enter the following required details:

   Audio Track metadata

   Description

   Filename

   The default filename is derived from the original filename. The filename can be changed only while uploading and cannot be changed later. Filename character requirements are the same as for AEM Assets.
   The same filename cannot be used for additional audio track files or caption files.

   Language

   Select the correct language of the audio track.

   Type

   Select the type of audio track that you are using.
   Original - The audio track originally attached to the video and represented as [Original] in the label with English language selected by default. While Label and Language can be changed in the Edit Audio Track dialog box, it defaults to the original values if the primary video is reprocessed.
   Standard - An add-on audio track for a language other than the original.
   Audio description - An audio track that also includes a descriptive narration of non-verbal actions and gestures in the video, making content more accessible for individuals who are visually impaired.

   Label

   The text that is displayed as the audio track’s name in the Select audio or caption pop-up list in the media player. The label is what a customer sees that corresponds to an audio track. For example, English [Original]. The label of audio attached to a video is set to [Original] by default.

   You can change or edit this audio track metadata later, if necessary. When the video is published, these details are reflected on public URLs in published videos.

4. Near the upper-right corner of the page, in the Save & Close drop-down, click Save.

5. Do one of the following:

   • Repeat this process for each audio track file that you upload.
   • Continue to the next step to add captions to a video.

To add one or more caption files to a video, choose which one of the following use cases best fits your scenario:

The Create Caption drop-down menu gives you three options: Upload Files, Convert audio tracks, and Translate caption.

(Optional) Preview the video before publishing to ensure the captions and audio work as expected. See Preview a video that has multiple captions and audio tracks.

Publish the video. See Publish assets.

Navigate to the video asset whose default audio track you want to set.

In asset selection mode, either from (Card View) or (List View), select the video asset.

On the toolbar, click Properties.

On the Properties page, select the Captions & Audio Tracks tab.

Under the Audio Tracks heading, select the audio track file that you want to set as the video’s default.

Click Set as default.

In the Set as default dialog box, click Replace.

Setting the default audio track for a video.

In the upper-right corner, click Save & Close.

Publish the video. See Publish assets.

In Assets, navigate to an existing video that you have added multiple captions and audio tracks.

Click the video asset to open it in preview mode.

On the preview page, near the upper-left corner of the page, click , then select Viewers.

Near the upper-left corner of the page, click Viewers , then select a viewer that you want to use for the video preview.

Near the lower-right corner of the page, click the speech bubble icon, then select the audio or subtitle/caption you want to hear, or see, or both.

Simulation of a user selecting the audio and caption for video playback.

To begin playback, click .
If desired, click to maximize the viewing window.
Notice the URL and Embed buttons near the lower-left corner of the page. Use these buttons to link the video’s URL to your web application or to embed the video on a Web Page, respectively.

Near the upper-right corner of the preview page, click Close.

Use a third-party application or service to create your video caption file.

Ensure the file that you create follows the WebVTT (Web Video Text Track) standard. The captioning filename extension is .vtt. You can learn more information about the WebVTT captioning standard.

See WebVTT: The Web Video Text Tracks format.

There are many websites that offer both free and premium tools and services that you can use to author WebVTT caption files outside Dynamic Media.

In Experience Manager, upload your WebVTT caption file into DAM.

Navigate to the published video asset to associate it with the caption file that you uploaded.

Remember that URLs are only available to copy after you have first published the assets.

See Publish assets.

Do one of the following:

• For a pop-up video viewer experience, click the URL button. In the URL dialog box, select and copy the URL to the Clipboard and then past the URL into a simple text editor. Append the copied URL of the video with the following syntax:

  &caption=<server_path>/is/content/<path_to_caption.vtt_file,1>

  Note the ,1 at the end of the caption path. Immediately following the VTT filename extension in the path, you can optionally enable (turn on) or disable (turn off) the closed caption button on the video player bar by setting to ,1 or ,0, respectively.

• For an embedded video viewer experience, click Embed Code. In the Embed Code dialog box, select, and copy the embed code to the Clipboard and then paste the code into a simple text editor. Append the copied embed code with the following syntax:

  videoViewer.setParam("caption","<path_to_caption.vtt_file,1>");

  Notice the ,1 at the end of the caption path. Immediately following the VTT filename extension in the path, you can optionally enable (turn on) or disable (turn off) the closed caption button on the video player bar by setting to ,1 or ,0, respectively.