Update Condition for tasks and issues

The Condition of a task or issue is a flag placed on it to indicate how it’s going. This is different than the Status of the work item, which indicates the current stage of the development of the item.

You can set the Condition of a task or an issue either automatically or manually.

The Adobe Workfront administrator can create custom Conditions for your environment, as described in Create or edit a custom condition

Access requirements

You must have the following access to perform the steps in this article:

Adobe Workfront plan*

Any
Adobe Workfront license*

Work or higher for tasks

Request or higher for issues
Access level configurations*

View or higher access to projects

Edit access to tasks and issues

NOTE

If you still don’t have access, ask your Workfront administrator if they set additional restrictions in your access level. For information on how a Workfront administrator can change your access level, see Create or modify custom access levels.
Object permissions

View or higher permissions on tasks and issues to view their Condition

Manage permissions on tasks and issues to update the Condition

For information on requesting additional access, see Request access to objects .

*To find out what plan, license type, or access you have, contact your Workfront administrator.

Locate the Condition of tasks and issues

Conditions display as a flag associated with tasks or issues. They can also be associated with a number which can display in reports instead of the label. For more information about associating conditions with numbers, see Create or edit a custom condition.

You can locate the Condition of tasks and issues in the following areas:

  • Task and issue Updates area, inside of an update, when you are assigned to the task or issue.
  • Reports and lists when you display the Condition field in a View or Grouping.
NOTE

When the word “condition” displays in the Field Name field of a Journal Entry report, this indicates that the Condition of an item was updated. When the Condition field is tracked in Journal Entries reports, the New and Old Number Values display the number associated with the condition instead of its name. If a condition is originally not defined for a task or an issue and you later update it, the journal entry that captures the update will display the Old Number Value of the Condition field as -2,147,483,648.

Automatically update the Condition by updating the status

When you are assigned a task or issue and you click Work On It , Start Task or Start Issue, or update its status, the Condition of the task or issue automatically changes to the default Condition associated with Going Smoothly.

For information about using a custom Condition as a default Condition, see the articles Set a custom condition as the default for tasks and issues and Set a custom condition as the default for projects.

For information about changing the task status, see Update task status.

For information about changing the issue status, see Update issue status.

For information about setting the Work On It button to a Start Task or Start Issue button, see Replace the Work On It button with a Start button.

Manually update the Condition

You must be assigned to a task or the issue or have Manage permissions to it to be able to set the Condition on it.

Updating the Condition of a task or issue differs depending on whether you are assigned to it or not:

  • You can update the Condition in the Updates tab or in a list of tasks or issues if you are assigned to them.
  • You can update the Condition only in a list of tasks or issues if you are not assigned to them, but have Manage permissions to them. In this case, you cannot update the Condition in the Update tab of the task or issue.

To manually set the Condition of a task or an issue:

  1. Go to a task or issue assigned to you for which you want to set the Condition.

    Or

    Go to a list of tasks or issues that you have Manage permissions to, but are not assigned to you.

  2. Change the Condition of the issue or task as follows:

    • If you are assigned to the task or issue and have Manage permissions to it, on the Updates tab, click Start a new update, select the Condition that best reflects how the task is going, type your reason for changing the Condition in the Start a new update area (optional) , then click Update.

      NOTE

      Conditions can be customized for your environment, so you may find more than three options for Condition in your environment. The names of the Conditions might be different than the ones listed above. For information about customizing Conditions in Workfront, see Create or edit a custom condition.

      For information about the additional functionality that is available when updating a work item, see Update work.

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