Update Condition for tasks and issues

Last update: 2024-01-18
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  • User

The Condition of a task or issue is a flag placed on it to indicate how it’s going. This is different than the Status of the work item, which indicates the current stage of the development of the item.

You can set the Condition of a task or an issue either automatically or manually.

The Adobe Workfront administrator can create custom Conditions for your environment, as described in Create or edit a custom condition

Access requirements

You must have the following access to perform the steps in this article:

Adobe Workfront plan

Any

Adobe Workfront license*

For the new licenses:

  • Standard for tasks

  • Contributor or higher for issues

For current licenses:

  • Work or higher for tasks

  • Request or higher for issues

Access level configurations

View or higher access to projects

Edit access to tasks and issues

Object permissions

View or higher permissions on tasks and issues to view their Condition

Manage permissions on tasks and issues to update the Condition

*To find out what plan, license type, or access you have, contact your Workfront administrator. For information, see Access requirements in Workfront documentation.

Locate the Condition of tasks and issues

Conditions display as a flag associated with tasks or issues. They can also be associated with a number which can display in reports instead of the label. For more information about associating conditions with numbers, see Create or edit a custom condition.

You can locate the Condition of tasks and issues in the following areas:

  • Task and issue Updates area, inside of an update, when you are assigned to the task or issue. This is not supported in the new commenting experience. For information, see New commenting experience.
  • Reports and lists when you display the Condition field in a View or Grouping.
NOTE

When the word “condition” displays in the Field Name field of a Journal Entry report, this indicates that the Condition of an item was updated. When the Condition field is tracked in Journal Entries reports, the New and Old Number Values display the number associated with the condition instead of its name. If a condition is originally not defined for a task or an issue and you later update it, the journal entry that captures the update will display the Old Number Value of the Condition field as -2,147,483,648.

Automatically update the Condition by updating the status

When you are assigned a task or issue and you click Work On It , Start Task or Start Issue, or update its status, the Condition of the task or issue automatically changes to the default Condition associated with Going Smoothly.

For information about using a custom Condition as a default Condition, see the articles Set a custom condition as the default for tasks and issues and Set a custom condition as the default for projects.

For information about changing the task status, see Update task status.

For information about changing the issue status, see Update issue status.

For information about setting the Work On It button to a Start Task or Start Issue button, see Replace the Work On It button with a Start button.

Manually update the Condition

You must be assigned to a task or the issue or have Manage permissions to it to be able to set the Condition on it.

You can manually update the Condition of a task or issue in a task or issue report or list when you display the Condition field in the view.

To manually update the Condition of a task or an issue:

  1. Go to a list of tasks or issues that you have Manage permissions to. Ensure the Condition field is visible in the list’s view.

  2. Update the Condition of the issue or task inline, by double-clicking the existing condition and selecting a new value from the drop-down menu.

    NOTE

    Conditions can be customized for your environment, so you may find more than three options for Condition in your environment. The names of the Conditions might be different than the ones listed above. For information about customizing Conditions in Workfront, see Create or edit a custom condition.

  3. Press Enter on your keyboard, or click outside the Condition field to save the new task or issue Condition.

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