About data sources

The data source configuration allows you to define a connection to a system to retrieve additional information that will be used in your journeys, for:

This configuration is not required if your journeys only leverage local data coming from an event payload. For example, if your journey is composed of an event followed by an email activity that only uses data from the event, there is no need to configure a data source.

There are two types of data sources:

  • The pre-configured Adobe Experience Platform data source that defines the connection to the Real-time Customer Profile Service. This is a built-in data source. See this page.
  • The external data sources that allow you to define a connection to external systems. These are the ones you can create. See this page.

For each data source, you define the information to retrieve using field groups. Field groups are sets of fields that can be retrieved from a data source. See this page.

For more information on how to configure an Adobe Experience Platform Data Source and an external data source and how to find and use data in a journey, watch this tutorial video.

Here are the main data source configuration steps:

NOTE

The data source configuration is always performed by a technical user.

  1. In the top menu, click the Data Sources tab.

    The list of data sources is displayed. See this page for more information on the interface.

  2. Then you can either add field groups to the built-in data source (see this page) or create a new external data source (see this page) and associated field groups (see this page).

  3. Click Save.

    The data source is now configured and ready to be used in your journeys.

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