- Journey Optimizer documentation
- What’s new?
- Get started
- Journeys
- Campaigns
- Email channel
- In-app channel
- Push notification channel
- SMS channel
- Landing pages
- Personalization & dynamic content
- Segments, profiles and identity
- Track and monitor
- Decision management
- Get started with Decision management
- Create components
- Create rankings
- Create and manage offers
- Create and manage decisions
- Use batch decisioning
- Collect event data
- Create Decision Management reports
- Export your offer catalog
- API Reference
- Data management
- Configuration
- Get started with Journey Optimizer configuration
- Delegate email subdomains
- Set up channel surfaces
- Monitor email addresses
- Support for archiving
- Configure frequency rules
- Manage execution addresses
- Configure journeys
- Sources
- Access control
- Privacy
Get started with email
IMPORTANT
If this is your first time creating an email, make sure the email channel has been configured. Learn more
Use Journey Optimizer to send email messages to your customers. You can create, personalize, and preview messages in the Email Designer.
Email deliveries can be created:
-
In a Journey: once you added an Email activity to your journey, and defined basic settings, use the Actions: Email right pane to create the content for the SMS message.
For more information on how to configure your journey, refer to this page.
-
In a Campaign: once you created a campaign, select Email as your action and define basic settings.
For more information on how to configure your campaign, refer to this page.
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