Cloud Manager’s UI allows you to add a custom domain to identify your site with a unique, branded name in a self-service manner. Adobe Experience Manager as a Cloud Service is provisioned with a default domain name, ending in *.adobeaemcloud.com
. This default domain name remains, even after you associate custom domain names to your website.
Each website has a unique, machine-readable, numerical address associated with it such as 184.33.123.64
. The Domain Name System (DNS) is what allows you to have custom, branded domains attached to websites by translating numerical addresses into memorable addresses such as wknd.com
.
It is good practices to have a domain name for your site that is memorable for your customers and reflects your brand.
You can buy a domain name from a domain name registrar, a company or organization managing and selling domain names. Domain name registrars manage domain names on DNS servers.
Cloud Manager is not a domain name registrar and does not provide DNS services.
There are a number of limitations to using custom domain names with AEMaaCS.
Adding a custom domain name requires interaction between the DNS service and Cloud Manager. Because of this there are a number of steps required to install, configure, and verify custom domain names. The following table gives an overview of the steps required, including what to do when common errors occur.
Step | Description | Responsibility | Learn More |
---|---|---|---|
1 | Add SLL certificate to Cloud Manager | Customer | Adding an SSL Certificate |
2 | Add TXT record to verify domain | Customer | Adding a TXT Record |
3 | Review Domain Verification Status | Customer | Checking Domain Name Status |
3a | If domain verification fails with the status Domain Verification Failure |
Customer | Checking Domain Name Status |
3b | If domain verification fails with the status Verified, Deployment Failed , contact Adobe |
Adobe Customer Care | Checking Domain Name Status |
4 | Configure DNS settings by adding DNS CNAME or APEX records that point to AEM as a Cloud Service | Customer | Configuring DNS Settings |
5 | Check DNS record status | Customer | Checking DNS Record Status |
5a | If DNS record status fails with DNS status not detected |
Customer | Checking DNS Record Status |
5b | If DNS record status fails with DNS resolves incorrectly |
Customer | Checking DNS Record Status |