Configuring DNS Settings

After your custom domain name is successfully verified and deployed, you are ready to update the DNS records for your custom domain name with your DNS provider. Doing so enables your site to serve visitors. This activity is therefore typically done before going live.

What are DNS Settings?

A CNAME or A record, once provisioned will route all internet traffic for the domain to wherever it is pointing. If that location is not provisioned to serve the traffic, there will be an outage. If it has not been tested, there may be errors in the content. This is why this step is always done after testing is complete and you are ready to go live.

In order to configure these settings, you need to determine if a CNAME or Apex record must be configured to point your custom domain name to the Cloud Manager domain name. The following sections will help you determine which type of record is appropriate for your DNS configuration.


You or the appropriate individual in your organization must be able to login or contact your DNS provider (the company from whom you purchased the domain) and make updates in your DNS settings.

CNAME Record

A canonical name or CNAME record is a type of DNS record that maps an alias name to a true or canonical domain name. CNAME records are typically used to map a subdomain such as to the domain hosting that subdomain’s content.

Log in to your domain registrar and create a CNAME record to point your custom domain name to the target such as in the following table.

CNAME Custom Domain Name Point to Target

APEX Record

An apex domain is a custom domain that does not contain a subdomain, such as An apex domain is configured with an A , ALIAS , or ANAME record through your DNS provider. Apex domains must point to specific IP addresses.

Add all of the the following A records to your domain’s DNS settings via your domain provider.


  • A record for domain @ pointing to IP

  • A record for domain @ pointing to IP

  • A record for domain @ pointing to IP

  • A record for domain @ pointing to IP

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