What to know (and do) before migrating user IDs (FAQ)
Answers to questions you might have before the migration.
Question / Task | Answer |
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I am an Analytics administrator and received a pre-migration email. What do I do first? |
Verify that you have an Adobe ID and can access the Experience Cloud Admin Console. If not, contact Adobe Customer Care. (You should first contact your system or product administrator who can invite you to the proper organization.) |
AEM integrations with Analytics |
AEM users with an integration to Analytics will need to change their configuration to use the Analytics shared secret instead of the password. You should do this before the migration is enabled. Once the migration is disabled, the originally configured password will no longer be valid. To obtain the shared secret in Analytics The shared secret can be obtained from Analytics ( Analytics > User Management) and is different for each user. To update your AEM configuration with the shared secret |
Update Report Builder | Important: Update your installation of Report Builder to the latest version. |
When does the migration begin? |
Adobe will notify Analytics administrators via email with instructions about when the migration will begin. Migrations to the Adobe Admin Console will occur in waves. On the day of migration, Adobe notifies Analytics administrators and grants them access to the migration tool. After a login company meets the criteria defined for each migration wave, Adobe will:
On the day of the migration, your former permission groups are automatically copied to the Adobe Admin Console. You will no longer be able to invite new users or create new groups in Analytics Admin Tools. After the migration:
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What will happen on the start date of the migration? |
At 10:00 a.m. UTC on the start date of the migration:
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How do I migrate user IDs? |
Click Migrate User IDs on the Admin page, under User Management. Use the tool to add users to product profiles in the Adobe Admin Console (replicated from permission groups in Analytics). You can migrate user IDs at your own pace. Administration privileges are required. Once the migration is complete, it cannot be reversed. On the end date of the migration, my.omniture.com access will be disabled for users within their login company. Users (including those that are yet to be migrated) will be redirected to login via the new Experience Cloud URL ( experiencecloud.adobe.com) Note: Adobe recommends taking the opportunity to perform an audit of your users and groups before migrating. Delete old and unused accounts, or accounts that should no longer have access to the product (such as employees no longer with the organization). Related topic: Migrate Analytics user accounts for Enterprise and Federated IDs. |
Will the migration affect my Analytics implementation or how data is collected? |
No. The migration tool exists to help you transition user IDs and permissions from Analytics User Management to the Experience Cloud Admin Console. |
How long does the migration process take? |
All current Analytics administrators will receive a pre-migration notification email four weeks prior to the migration. (The actual start date will appear in the Analytics interface.) When the migration begins, administrators will have 60 days to complete the process. |
Can I expedite my migration? |
Yes. However, Adobe recommends that you use the time before the migration begins to:
To expedite your migration, contact your Adobe Account Team at Adobe Customer Care and submit a request for an earlier start date. |
I am an Analytics administrator without access to the Adobe Admin Console. Who can help me gain access to the Adobe Admin Console? | Any system or product administrator that has access to your organization's Adobe Admin Console can give you access. If you are not sure who within your organization has administrator privileges in the console, contact Adobe Customer Care. |
Can I postpone the migration start date? |
Yes. Contact Adobe Customer Care. See below for a description of the changes to your current Analytics User and Permissions management on the start date. |
Now that my company is migrating to the Adobe Admin Console, where do I create new users and permission groups before the start date of the migration? |
Before your migration start date, you can create users in the Adobe Admin Console or in Analytics > User Management. After migration begins, you can create users and permission groups only in the Adobe Admin Console. see the Migration section below for more details on what happens on the start date of the migration. |
When can I implement single sign-on using Federated IDs? | A tool will be available soon in the Adobe Admin Console that enables you to change ID types from Adobe IDs to Federated IDs. During the migration, you cannot migrate users as Federated IDs. |