Frame.io integration overview

The Workfront and Frame.io integration allows project coordinators to manage projects and plan work in Workfront while creatives, marketers, and stakeholders can review and approve assets in Frame.io.

Integration requirements

You must have the Workfront and Frame.io integration enabled by Adobe Professional Services.

Built on Adobe enterprise storage

At the core of this integration is Adobe enterprise storage—-a cloud-based storage solution that serves as the central repository for assets across Adobe enterprise products, including Workfront and Frame.io.

Key benefits of Adobe enterprise storage include:

For more details, see Adobe enterprise storage overview.

Unified review and approval

The Workfront and Frame.io integration uses Workfront’s unified approval functionality to manage reviews and approvals. With unified approvals, you can:

For more information, see Unified document approvals: article index.

Use the Frame.io viewer

The integration also connects with the Frame.io viewer. The Frame.io viewer provides

For more information, see Get started with the Frame.io integration.

Video review limits

There is an annual cap for video proof requests set at 10% of an organization’s total paid Workfront user licenses–Standard and Light. This cap is applied at the organization level.

Workfront administrators will receive notifications when usage reaches 80% and 100% of the cap.

This limit does not apply to Frame.io Enterprise customers.

Supported file types in the Frame.io viewer

The Frame.io viewer supports all common video, image, audio, PDF, and MS® Office types. For a detailed list of supported files, see Types on Frame.io.

Access and licensing for the Frame.io viewer

The Frame.io viewer is the default viewer for all Workfront review and approval workflows. It is is automatically included for all Workfront users with a paid license. No additional Frame.io license is required to use the Frame.io viewer for reviews and approvals.

If your organization wants to take advantage of additional Frame.io functionality available with this integration, such as uploading assets directly to projects in Frame.io, you can purchase a Frame.io enterprise license. Contact your Adobe account representative to schedule a demo and explore the benefits of the full Frame.io solution.

Workfront Proofing functionality is not available with this integration.

Powerful project management in Workfront

With the Workfront and Frame.io integration, project coordinators can leverage Workfront’s powerful project management capabilities to plan, track, and manage work.

For more information about managing projects in Workfront, see Projects: article index.

Enforced structure and naming conventions

Because this integration is built using ESM, there are some enforced structure and naming conventions to be aware of when managing projects and documents.

With these limitations in mind, Workfront automatically renames objects or documents as needed to prevent conflicts.

Sharing and permissions

As part of the integration, user permissions are controlled in Workfront and flow down to Frame.io. This means you cannot invite a user to a project in Frame.io or modify user permissions in Frame.io. These actions need to be done via the Project Share modal in Workfront.

The following table shows how Workfront permissions map to Frame.io permissions:

Document management in Workfront

Documents are managed at the project level with this integration and can’t be uploaded to tasks or issues at this time.

Document access is also managed at the project level. If a user has access to a project, they can access all documents associated with that project.

Document experience limitations

Because this integration is built using Adobe enterprise storage, there are some limitations to the original document experience in Workfront:

Limitations

The following capabilities will not be included in this integration: