DocumentationWorkfrontKnown Issues

Known Issues in Adobe Workfront Proof

Last update: Mon Jun 16 2025 00:00:00 GMT+0000 (Coordinated Universal Time)

CREATED FOR:

  • User

This page contains issues currently identified in Adobe Workfront Proof.

IMPORTANT
For information regarding server uptime or outages, see status.adobe.com. For information about issues that were recently fixed, see Workfront Maintenance Updates.

New

These recently reported issues are currently under review.

Issue
Last Modified
Proofs: Proof generation is slow
March 17, 2025
Proofs: Cannot tag certain users
February 20, 2025
Integrations: Linking folder from Google Drive does not link assets in folder
June 25, 2024

In Progress

Fixes for these issues are currently in progress, or are scheduled for the near future.

Issue
Last Modified
Proofs: Cannot open proof from direct link
June 9, 2025
Documents: Document thumbnails do not display
April 17, 2025
Updates: Some users cannot see images or documents attached to comments
March 10, 2025
Notifications: Thumbnails not visible in email notifications
July 8, 2024
Home: Approvals widget is not accurate
May 8, 2024

No Fix

Fixes for these issues are not currently on the roadmap. In some cases, these issues will be fixed by new features or feature updates.

Issue
Last Modified
Proofs: Cannot add users to a proof by name in the Preview environmentt
June 16, 2025
Proofs: Closing proof redirects to documents list
May 14, 2025
Proofs: Cannot create proofs for videos linked from AEM through Fusion
February 13, 2025
Proofs: Webcapture proofs do not generate
December 20, 2024
Proofs: Zipped proofs fail to generate
June 7, 2024
Proofs: Error when sharing proof from email link
November 16, 2023
Workfront Proof: Cannot expand workflow
October 25, 2023
Workfront Proof: Dashboard data not always accurate
September 19, 2023
Workfront Proof: Search data not always accurate
September 19, 2023
Proofs: Proofs are created slowly in the Preview environment
June 9, 2023
Proofs: Proofs are created slowly in the Preview environment
June 8, 2023
Workfront Proof: 500 error when accessing Workfront Proof through API or Workfront Fusion
May 25, 2023
Proofs: Measuring tool does not accept decimal points
March 27, 2023
Documents: 404 error when accessing document linked from SharePoint
March 23, 2023
Documents: Issues with the Document List
March 23, 2023
Workfront Proof: Lists are not sorted correctly
March 23, 2023
Documents: Permissions are not inherited when a document is moved to a new project
March 7, 2023
Workfront Proof: Reports area is no longer supported
March 1, 2023
Proofs: New stage created because deadline cannot match deadline of existing stage
February 2, 2023
Home: Completed proofs stuck in the Work List
January 10, 2023
Proofs: Proof status does not update in Document lists
December 5, 2022
Proofs: Proof is not shared to users on the Proof Workflow
September 18, 2022
Proofs: Active Proof Stages field is blank
September 14, 2022
Workfront Proof: Cannot add user to proof by tagging the user in a comment
March 23, 2022
Workfront Proof: Proof Approval report can’t accurately determine deadlines
April 21, 2021
Documents: Proof workflow icon is not displaying
March 5, 2021
recommendation-more-help
bdb9aa1d-a432-47bf-b597-d2f1ef14b34d