Email Outbox

Use Email Outbox to review emails sent by Outbound Workflows and any replies. You can confirm what was sent, read replies in context, and open the Outbound Workflow that sent a message.

The page has two panels: a list of emails on the left and a reading view on the right. Drag the divider between them to resize the list.

Read the email list

The All emails list contains one row for each sent email, with the most recent email first. Each row shows the recipient’s name, subject, and sent date. An email without a subject shows (No subject). Scroll to load older emails.

When you open the page, Sales Qualifier selects the first email automatically so its content appears on the right.

If you have not sent any emails, the list shows Your outbox is empty. After you send or schedule an email through an Outbound Workflow, it appears here.

Read an email and its replies

Select an email in the list to open it on the right. The reading view has three parts:

  • Recipient—The recipient’s name, job title, and account, when available.
  • Subject and Outbound Workflow—The subject, the name of the Outbound Workflow that sent the email, and the Outbound Workflow status. Select the Outbound Workflow name to open it.
  • Conversation—The sent email and any replies in a thread. Each entry identifies whether the message was sent or received and includes a timestamp.

Emails render as they were sent, including personalized content. If the body of a message is not available, Sales Qualifier shows a short Email content not available note in its place.

NOTE
The Email Outbox is read-only. To follow up with a prospect who replied, open the Outbound Workflow or prospect. To review email and reply performance, see Outbound performance.
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