1.1.4 Adobe Marketing Agent for Google Gemini Enterprise

[Beta]{class="badge informative"}

Beta Details
By using the Adobe Marketing Agent with Google Gemini Enterprise Beta, You hereby acknowledge that the Beta is provided “as is” without warranty of any kind. Adobe shall have no obligation to maintain, correct, update, change, modify or otherwise support the Beta. You are advised to use caution and not to rely in any way on the correct functioning or performance of such Beta and/or accompanying materials. The Beta is considered Confidential Information of Adobe. Any “Feedback” (information regarding the Beta including but not limited to problems or defects you encounter while using the Beta, suggestions, improvements, and recommendations) provided by You to Adobe is hereby assigned to Adobe including all rights, title, and interest in and to such Feedback.

Prerequisites

In order to follow the steps in this lab as documented below, the following access is required:

  • Access to Real-Time CDP, Journey Optimizer and Customer Journey Analytics
  • Access to AI Assistant in Adobe Experience Cloud
  • Access to AEP Agent Orchestrator
  • Access to Google Gemini Enterprise

Video

In this video, you’ll get an explanation and demonstration of all the steps involved in this exercise.

1.1.4.1 Access to Google Gemini Enterprise

Go to https://cloud.google.com/gemini-enterprise. Click Start 30-day free trial.

Gemini

Enter your Google account’s email address and click Continue with email.

Gemini

Provide your first and last name and then click Agree & get started.

Gemini

Click I’ll do this later.

Gemini

You should then see this.

Gemini

Go to https://cloud.google.com/gemini-enterprise.

You should then see something like this. You may also have to first create your billing account, to then select it here afterwards.

Gemini

Click Start 30-day cost-free trial.

Gemini

Click Continue and activate the API.

Gemini

Click Create.

Gemini

You should then see this.

Gemini

1.1.4.2 Create your custom agent using A2A

Go to https://console.cloud.google.com/gemini-enterprise. Click Agents.

Gemini

Click +Add agent.

Gemini

Select Custom agent via A2A.

Gemini

Paste the Agent Card JSON.

NOTE
Check with your Adobe representative to get the Agent Card JSON information.

Gemini

After pasting the Agent Card JSON, click Preview agent details.

Gemini

You should then see something like this. Scroll down and click Next.

Gemini

You should then see something like this.

Gemini

Fill out the fields for your instance.

  • Client ID:
--aepImsOrgId--
  • Client Secret:
AdobeMarketingAgent
  • Authorization URL:
https://XXX.adobe.io/authorize
  • Token URL:
https://XXX.adobe.io/token
  • Scopes:
openid email profile

Click Finish.

Gemini

You should then see this.

Gemini

1.1.4.3 Login to Adobe Marketing Agent

Go to Overview and then click Preview.

Gemini

Click Get Started

Gemini

Go to Agents. You should see Adobe Marketing Agent there.

Gemini

Click the 3 dots and then select Pin.

Gemini

Go to New chat and enter the symbol @ in the chat. Click Adobe Marketing Agent.

Gemini

Enter the command login and then click Send.

Gemini

You should then see this. Click Authorize.

Gemini

Click Allow Access and complete the login using your Adobe ID, and select the instance --aepImsOrgName-- when prompted.

Gemini

You should then see this.

Gemini

1.1.4.4 Set context in Adobe Marketing Agent

Before interacting further with Adobe Marketing Agent through Copilot, the context needs to be set.

For this exercise, the context needs to be set to use:

  • Sandbox: Prod - Accelerate (VA7)

    The sandbox setting helps to identify which sandbox AI Assistant should look at when asking questions.

  • Dataview: Accelerate 2026 B2C

The dataview setting helps to identify which dataview AI Assistant should look at when asking questions.

To change the sandbox, enter the following command and click the send button.

list sandboxes

Agent Orchestrator

You should then see something similar to this. Enter the command switch to sandbox accelerate and click the Send button.

Agent Orchestrator

You should then see this. To change the dataview, enter the following command and click the send button.

list dataviews

Agent Orchestrator

You should then see something similar to this. Enter the command switch dataview to Accelerate 2026 B2C and click the Send button.

Agent Orchestrator

You should then see this. The context is now set correctly so you can start sending specific prompts next.

Agent Orchestrator

Intent

Get a toplevel pulse on category demand—Mobile, Landline, Internet, TV, Fiber—specifically for the most recent 60 days. This sets baselines for seasonality, promo effects, and regional variance after the New York rollout.

Enter the following Prompt and click the send button.

Show me purchases by mainCategory over the last 7 months.

Agent Orchestrator

You should then see this:

Agent Orchestrator

Enter the following Prompt and click the send button.

Show me purchases by mainCategory = Fiber over the last 7 months broken down by week

Agent Orchestrator

You should then see this, which drills down into Fiber-specific trends.

Agent Orchestrator

1.1.4.6 Correlate Orders with Content Preferences

Intent

Test the hypothesis that a preference for a specific genre (e.g., SciFi, Sports, Drama) predicts broadband upgrade behavior—especially for high bandwidth needs.

First, you need to find out which field is used to store the genre preference.

Enter the following Prompt and click the send button.

Which field is used to store the preferred genre

Agent Orchestrator

You should then see this, which shows that the field used for genre is _experienceplatform.individualCharacteristics.preferences.preferredGenre.

Agent Orchestrator

With that information, you can start drilling down in the purchase data.

Enter the following Prompt and click the send button.

Show me ordersYTD by preferredGenre for the last 7 months

Agent Orchestrator

You should then see this.

Agent Orchestrator

1.1.4.7 Identify Existing Fiber Journeys

Intent

Discover which active or recently concluded journeys include “Fiber” in the title—e.g., “Fiber Upgrade NYC – Sept”, “Fiber Trial – Streaming Bundle”.

Enter the following Prompt and click the send button.

What journeys exist?

Agent Orchestrator

You should then see a list of journeys.

Agent Orchestrator

Enter the following Prompt and click the send button.

Which of these journeys has 'Fiber' in its name?

Agent Orchestrator

You should then see this.

Agent Orchestrator

Enter the following Prompt and click the send button.

Show me the details of the journey 'CitiSignal - Fiber Max Launch Promotion'

Agent Orchestrator

You should then see this.

Agent Orchestrator

1.1.4.8 Validate journey performance via fallout analysis

Intent

You want to understand journey performance fallout to know if there are any nodes or conditions within the journey that are experiencing a large percentage of profiles being dropped. This is helpful in understanding if additional adjustments are needed in the journey.

Enter the following Prompt and click the send button.

Create a fall-out report on the "CitiSignal - Fiber Max Launch Promotion" journey

Agent Orchestrator

You should then see this.

Agent Orchestrator

You’ve now completed this lab.

Next Steps

Go to 1.1.5 Adobe Marketing Agent for Claude

Go back to Agent Orchestrator

Go Back to All Modules

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