DocumentationAnalyticsStreaming media services guide

Error impacted streams

Last update: May 15, 2026

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The Error impacted streams metric counts sessions in which at least one error occurred (trackError was called or a error event fired). The metric is a session-level boolean — multiple errors within the same session count as one impacted stream. For total error volume, use Errors.

How this metric is calculated

The media backend sets mediaReporting.qoeDataDetails.hasErrorImpactedStreams = true the first time a error event is received during the session. The metric is reported on the close call.

Reporting system
Source
Adobe Analytics
Automatically collected from context data a.media.qoe.error when Media Quality is enabled.
Customer Journey Analytics
mediaReporting.qoeDataDetails.hasErrorImpactedStreams
Data feeds
event_list, post_event_list (see event.tsv lookup)
Audience Manager
c_contextdata.a.media.qoe.error
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