Update an expired customer managed SSL certificate

When a customer managed certificate expires any domains that are in use with the expired certificate no longer work. Updating your certificates ensures that your domain continues to work as desired.

A user must be a member of the Business Owner or Deployment Manager role to complete this task.

IMPORTANT
When adding or updating an SSL certificate, do not include the new certificate in the certificate chain. Including it prevents the upload from completing successfully.

To update an expired customer managed SSL certificate:

  1. Log into Cloud Manager at my.cloudmanager.adobe.com and select the appropriate program.

  2. On the My Programs console, select the program.

  3. In the upper-left corner of the page, click Show menu icon to reveal the side menu.

  4. Under the Services heading, click Lock closed icon SSL Certificates.

  5. In the row of the expired customer managed certificate that you want to update, click More icon at the far right, then click View and Update.

    Update an expired customer managed SSL certification

  6. In the View & Update SSL Certificate dialog box, do the following:

    • (Optional) In the Certificate name field, type a new name.
    • In the Certificate field, paste the new certificate contents key.
    • In the Private key field, update this field only if you made changes to the certificate.
    • In the Certificate chain field (or chain of trust), paste the certificate chain.
  7. Click Update to save your changes and have them applied automatically.

NOTE
If two or more SAN certificates cover the same SAN domain entry, and one of them is updated, the system installs the updated certificate for the domain.
See Troubleshoot SSL Certificate Problems for more information.

Replace an expired customer managed SSL certificate

Follow the same steps that are described in Update an expired SSL certificate to replace an expired, customer managed SSL certificate.

Rename an Adobe managed SSL certificate (#rename-an-ssl-certificate)

The following are a few reasons why you might want to rename an SSL certificate:

  • Improved organization: Renaming the certificate can help clarify its purpose, such as identifying which environment (for example, staging, production) or domain it is for.
  • Avoiding confusion: If you are managing multiple certificates, a clear, descriptive name can help prevent mistakes, like applying the wrong certificate to the wrong domain.
  • Compliance and auditing: Properly named certificates may be easier to track for security and audit purposes.

To rename an Adobe managed SSL certificate:

  1. Log into Cloud Manager at my.cloudmanager.adobe.com and select the appropriate program.

  2. On the My Programs console, select the program.

  3. In the upper-left corner of the page, click Show menu icon to reveal the side menu.

  4. Under the Services heading, click Lock closed icon SSL Certificates.

  5. On the SSL Certificates page, click More icon at the end of a row whose Adobe managed SSL certificate you want to rename.

  6. In the drop-down menu, click Rename.

  7. In the Rename DV Certificate dialog box, in the Certificate name text field, enter the new name of the certificate.

  8. Click Rename.

Delete an SSL certificate

Deleting Adobe managed or customer managed SSL certificates from Cloud Manager is a permanent action that cannot be undone. As a best practice, Adobe recommends that you save SSL files locally before deleting them in Cloud Manager.

NOTE
You cannot delete an Adobe managed SSL certificate that has one or more active domains associated with it. All associated active domains must be deleted before deleting the SSL certificate. See Manage custom domain names to learn more.

A user must be a member of the Business Owner or Deployment Manager role to complete this task.

To delete an SSL certificate:

  1. Log into Cloud Manager at my.cloudmanager.adobe.com and select the appropriate program.

  2. On the My Programs console, select the program.

  3. In the upper-left corner of the page, click Show menu icon to reveal the side menu.

  4. Under the Services heading, click Lock closed icon SSL Certificates.

  5. On the SSL Certificates page, in the table row of the certificate you want to delete, click More icon at the far right, then click Delete.

    If Delete has an information icon as seen in the following image, see the Note above.

    Delete button with Information icon

  6. In the Delete SSL Certificate dialog box, click Delete to confirm the deletion.

  7. Run the pipeline to undeploy the deleted certificate.