Returns

Adobe Commerce (Adobe Commerce only)

A returned merchandise authorization (RMA) can be granted to customers who request to return an item for replacement or refund. RMAs can be issued for Simple, Grouped, Configurable, and Bundle product types. However, RMAs are not available for virtual and downloadable products, or gift cards.

Billing Agreements

A billing agreement is similar to a purchase order, except that it isn’t limited to a single purchase. During checkout, the customer chooses Billing Agreement as the payment method. A billing agreement streamlines the checkout process because the customer doesn’t have to enter payment information for each purchase.

Transactions

The Transactions page lists all payment activity that has taken place between your store and all payment systems, and provides access to more detailed information.

Braintree Virtual Terminal

On the Braintree Virtual Terminal page, an Admin user can accept the payment for the selected amount. To make the terminal feature available, a merchant should configure basic Braintree settings. Braintree offers a fully customizable checkout experience with fraud detection and PayPal integration.

Archive

Adobe Commerce (Adobe Commerce only)

(Archive option must be enabled) Archiving orders and other sales documents regularly improves performance and keeps your workspace free of unnecessary information.

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