DocumentationCommerceStores and Purchase Experience

Transactions

Last update: Mon Jul 17 2023 00:00:00 GMT+0000 (Coordinated Universal Time)

CREATED FOR:

  • Beginner
  • Intermediate
  • Admin
  • User

The Transactions page lists all payment activity that has taken place between your store and a payment system, and provides access to more detailed information.

View transactions

On the Admin sidebar, go to Sales > Operations > Transactions.

Transactions grid {width="600" modal="regular"}

Column
Description
ID
A unique numeric identifier that is assigned to each transaction.
Order ID
A unique identifier that is assigned when a customer places an order.
Transaction ID
A unique numeric identifier that is assigned when a transaction happens after a customer places an order.
Parent Transaction ID
The ID number of the parent transaction.
Payment Method
The payment method associated with a transaction.
Transaction Type
Type of transaction, which can be Order, Authorization, Capture, Void, or Refund.
Closed
Whether a transaction is closed or not.
Created
Time and date the transaction was created.

View transaction details

Click the entry that you want to view.

On the transaction details page, you can see the transaction detail and child transactions grid.

Transaction data

This section includes information regarding the transaction, and provides a link to the order page in the Order ID column.

Column
Description
Transaction ID
The transaction ID number.
Parent Transaction ID
A corresponding ID number of the parent transaction, if applicable.
Transaction Type
Type of transaction, which can be Order, Authorization, Capture, Void, or Refund.
Is Closed
Whether a transaction is closed or not.
Created At
Time and date the transaction was created.

Child transactions

Child transactions are displayed in the grid after creating invoices for orders. This format allows you to track transaction history, following a transaction hierarchy.

Transaction Details

This section includes the additional information for a given transaction. Information is displayed in the form of keys and values. The available keys are:

  • authAmount
  • authCode
  • aVSResponse
  • billTo
  • cardCodeResponse
  • customer
  • customerIP
  • lineItems
  • marketType
  • order
  • payment
  • product
  • recurringBilling
  • responseCode
  • responseReasonCode
  • responseReasonDescription
  • settleAmount
  • solution
  • submitTimeLocal
  • submitTimeUTC
  • taxExempt
  • transactionStatus
NOTE
If the transaction details are not available or are outdated, click Fetch in the button bar to update them.
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