Adobe Commerce & RTCDP

Last update: May 9, 2024

CREATED FOR:

Developer
User

The Data Connection extension helps Adobe Commerce customers seamlessly integrate with Adobe Experience Platform to enrich the customer profile and personalize experiences in digital storefront and other channels.

Technical Capablities Enabled

Storefront data (client side, such as add to cart, cart abandons, and so on) collected and sent into any Adobe Experience Cloud product.
Back office order status to any Adobe Experience Cloud product
Back office historical orders can be sent to Adobe Experience Platform
Share and personalize RTCDP audiences to Adobe Commerce

Pre-requisites

To use the Data Connection extension, you must have the following:

Adobe Commerce 2.4.4 or newer
Adobe ID and Organization ID
Adobe Experience Platform/RTCDP
Adobe Client Data Layer (ACDL). The ACDL is required to collect storefront event data.

Onboarding steps

Data Collection from Adobe Commerce to Adobe Experience Platform

Install the Data Connection extension.
Sign in to your Adobe account and view to confirm your organization ID. The organization ID is the ID associated with your provisioned Experience Cloud company. This ID is a 24-character alphanumeric string, followed by (and must include) @AdobeOrg.
Create or update your XDM schema with Commerce-specific field groups.
Create a dataset based off the schema you created or updated. This dataset will contain the Commerce data you send.
Create a datastream and select the XDM schema that contains the Commerce-specific field groups.
Connect to Commerce Services.
Connect to Adobe Experience Platform.