DocumentationAnalyticsComponents Guide

Streaming media services quality dimensions

Last update: Tue Nov 11 2025 00:00:00 GMT+0000 (Coordinated Universal Time)

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This page describes the available dimensions when you enable Media Quality for a report suite. See Streaming media services quality metrics for available metrics.

Streaming media services quality dimensions provide reporting related to the quality of the content that the visitor consumes. Use of these dimensions require the Adobe Analytics for Streaming Media Add-on. Contact your Adobe Account Team for details.

When you enable Media Quality under Media reporting, the following dimensions are available:

Dimensions name
Description
Sent with
Context data variable
XDM field
Average bitrate
The average bitrate, in 100-KBPS bucket intervals. It is computed as a weighted average of all bitrate values in relation to the play duration for a given playback session.
Media Close
a.media.qoe.
bitrateAverageBucket
xdm.mediaCollection.
qoeDataDetails.
bitrate

xdm.mediaReporting.
qoeDataDetails.
bitrateAverageBucket
Bitrate changes
The number of bitrate changes that happened during a playback session.
Media Close
a.media.qoe.
bitrateChangeCount
xdm.mediaCollection.
qoeDataDetails.
bitrateChangeCount

xdm.mediaReporting.
qoeDataDetails.
bitrateChangeCount
Buffer events
The number of times that the media player entered a buffer state during a playback session.
Media Close
a.media.qoe.
bufferCount
xdm.mediaReporting.
qoeDataDetails.
bufferCount
Total buffer duration
The total amount of time spent buffering, in seconds.
Media Close
a.media.qoe.
bufferTime
xdm.mediaReporting.
qoeDataDetails.
bufferTime
Dropped frames
The total number of dropped frames that happened during a playback session.
Media Close
a.media.qoe.
droppedFrameCount
xdm.mediaCollection.
qoeDataDetails.
droppedFrames

xdm.mediaReporting.
qoeDataDetails.
droppedFrames
Errors
The total number of errors that happened during a playback session.
Media Close
a.media.qoe.
errorCount
xdm.mediaReporting.
qoeDataDetails.
errorCount
External error IDs
All unique error IDs from any external source, such as CDN errors. You must provide the desired error codes or IDs. Multiple error IDs are allowed.
Media Close
a.media.qoe.
externalErrors
xdm.mediaReporting.
qoeDataDetails.
externalErrors
Player SDK error IDs
All unique error IDs that are generated by the content player SDK. You must provide the desired error codes or IDs. Multiple error IDs are allowed.
Media Close
a.media.qoe.
playerSdkErrors
xdm.mediaReporting.
qoeDataDetails.
playerSdkErrors
Time to start
This value defaults to 0 if it is not set through the QoSObject. Set the value in milliseconds. Analysis Workspace reports this dimension in seconds.
Media Start, Media Close
a.media.qoe.
timeToStart
xdm.mediaCollection.
qoeDataDetails.
timeToStart

xdm.mediaReporting.
qoeDataDetails.
timeToStart
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