Install the Marketo Email Add-in for Outlook with a Registration Code

If users can access the admin settings on their laptops, you can send a registration code to them directly.

If you haven’t received an invite email, ask your Marketo administrator to invite you.

PREREQUISITES
IMPORTANT

Installation is not supported on PCs where the Windows User folder contains non-English characters. This folder is generated automatically by Windows under <System Root>\Users\ based on the Windows User name and may contain non-English characters if the Windows User name is a non-English name. Please work with your IT team to verify if you’re encountering installation issues.

NOTE

On 10/1/20, the latest version of the Outlook plug-in stopped supporting offline mode.

Download Installer

  1. Identify your Microsoft Outlook version

  2. Click the link to download the installer appropriate for your version of Microsoft Outlook.

    NOTE

    At this time, the links below are only working in Microsoft Edge, or by right-clicking in Chrome. Sorry for any inconvenience.

    Outlook Version 32-bit Outlook 64-bit Outlook
    Outlook 2000 Not Supported N/A
    Outlook 2003 Download N/A
    Outlook 2007 Download N/A
    Outlook 2010 Download Download
    Outlook 2013 Download Download
    Outlook 2016 Download Download
    Outlook 2019 Download Download
    Outlook for Mac Not Supported Not Supported
    Outlook Web App Not Supported Not Supported
    Office 365* Download Download

    *Office 365 version: Windows client only (on Windows 10, Enterprise or Pro).

Copy Your Registration Code

  1. Copy the registration code from the invite email you received.

  2. Close Microsoft Outlook.

Install

  1. Run the installer.

    NOTE

    If you get a security warning, don’t worry! Just click Run.

  2. Click Next.

  3. Fill in First Name, Last Name, Email Address, then copy and paste the Registration code from the email into the form and click Next.

    TIP

    If the install fails, check with your IT department to ensure that HTTPS traffic is not blocked. The installer requires HTTPS traffic to be open.

  4. Click Next to install in the default location.

  5. Click Next.

    NOTE

    If you get a security prompt about an unknown publisher, click Yes.

  6. The installation is now complete, click Close.

  7. Now open Microsoft Outlook and see the Marketo buttons.

    Excellent! Now the Marketo buttons are in a better place.

Learn more about using the Marketo Message and Log With Marketo actions.

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